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Supply Chain Coordinator

Swagelok Allentown

Supply Chain Coordinator

Schnecksville, PA
Full Time
Paid
  • Responsibilities

    Job Description

    The Supply Chain Coordinator is responsible for planning and coordinating our suppliers' supply of products and services. In addition, the Supply Chain Coordinator works closely with the Customer Service and Sales Team to define a realistic and committed supply plan for our customers.  This role is responsible for liaising between customers and the company. This will be accomplished by utilizing excellent, in-depth knowledge of customers and the company’s products, policies, systems, and supply chains. This is a key role and member of the Operations Team, which focuses on developing the organization's operational activities through continuous improvement and strategic initiatives.

    Duties / Responsibilities:

    % OF TIME ESSENTIAL FUNCTIONS

     

    50%       SUPPLIER COORDINATION

    ·        Responsible for verifying all purchase delivery dates to meet customer needs dates

    ·        Obtaining updated FRQs to improve acknowledged dates on purchase orders

    ·        Requesting expedites of orders while maintaining customer expectations

    ·        Evaluate and improve supply chain efficiency by monitoring stock levels, fill rates, and inventory

    ·        Build supplier relationships and partner with them to increase our sales and profitability with sourced parts

    ·        Responsible for metrics and reports on supply chain management.

    ·        Identify supply chain risks and assist in managing these risks.

    ·        Reviews shortages and backlog reports

    ·        Plan, coordinate, and monitor the receipt, order, and shipment of goods both into LVFS as well as to our customer

    ·        Collaborate with other SSCs to optimize buying power

     

    45%       CUSTOMER COORDINATION

    ·        Coordinate with the customer service team to update customers on acknowledged dates to ensure timely & cost-effective fulfillment

    ·        Coordinate customer projects and work with customer service and sales team to manage delivery timeliness in accordance with the project expectations

    ·        Coordinate OEM stocking and planning reports

    ·        Manage consignment inventories

    ·        Track and report on inventory value as a whole and by product line

    ·        Manage inventory (part) obsolescence

     

    5%                 ORGANIZATIONAL GOALS: 

    §  Participate in a team and/or project(s) that contributes to the Strategic Plan or other initiatives to improve the organization continuously.

    §  Conduct ongoing learning to become a subject-matter expert in an area needed to continue the Evolution of the Customer Experience

    §  Educate on the direction/policies of the company

    §  Advise management on key issues, trends, customer expectations and recommends process improvements to improve customer service quality

    §  Perform other related duties as assigned

     

    POSITION REQUIREMENTS

    EDUCATION AND EXPERIENCE:

    ·        2 or 4-year degree preferred in related field

    ·        Minimum of 3 years of purchasing experience or equivalent combination of education and/or experience

    ·        SAPB1 Experience or knowledge preferred

    ·        Industry experience in instrumentation or process industries helpful

     

    KNOWLEDGE, SKILLS AND ABILITIES

    ·        Ability to progressively learn mechanical and fluid-system-related technical information.

    ·        Proficient Computer Skills: Microsoft business applications (Word, Excel, PowerPoint, and Outlook) and ability to learn the business system and other software platforms as required

    ·        Excellent verbal and written communication skills

    ·        Extensive knowledge of customer service procedures and principles

    ·        Superior organizational skills with attention to detail

    ·        Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor

    ·        Possesses ability to create and maintain strong relationships with external vendors and internal stakeholders

    ·        Ability to bring teams together to resolve issues and achieve targets and goals

    ·        Ability to work independently and within a team environment

    ·        Ability to multi-task in a fast-paced environment

    ·        Excellent time management skills and commitment to deadlines

    ·        Personal integrity and the ability to influence peers

    ·        Self-starter and strong facilitative skills

    ·        Knowledge of strategic sourcing and procurement work processes and solutions

    ·        Excellent time management skills and commitment to deadlines

    ·        Personal integrity and the ability to influence peers

    ·        Strong working knowledge of IT Systems necessary to complete work and accomplish assigned goals

     

    COMPETENCIES:

    ·        SELF-AWARENESS: Ability to recognize their own feelings and how their actions and behaviors impact others

    ·        THINKING WITH SPEED, AGILITY: Have the capacity to be quick, agile, and flexible in a variety of thinking modes.

    ·        INITIATIVE: The ability to assess and initiate work independently.  Raise questions to keep a fresh approach to how things are completed.

    ·        CUSTOMER FOCUS: Delivering, anticipating, and maintaining professionalism and relevance with customers.

    ·        COMMUNICATION (LISTENING, VERBAL FLUENCY): Active listening style that achieves understanding and appreciation for others and expressing oneself in a clear and well-articulated fashion appropriate to the audience.

    ·        ACHIEVEMENT: Getting results in a consistent and reliable manner ‐ neither over-committing nor playing it safe.

    ·        ADAPTABILITY/RESILIENCE: Recovers quickly from change or setbacks.

    ·        TEAMWORK & COLLABORATION: Ability to work effectively with others to deliver results.

     

    OTHER REQUIREMENTS OF THE JOB:

     

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