The Route Supervisor’s main priority is assisting the District Manager in leading and coaching a group of Route Sales Associate's that are accountable for in store execution through a set group of key customers. The Route Supervisor will also be responsible for the covering routes as needed. The Route Supervisor in conjunction with the District Manager will be accountable for driving Sweetheart’s initiatives and tracking metrics through a set group of key customers.
MANAGING EXPECTATIONS
Monitor daily delivery targets for each assigned Route Sales Associate and appropriately manage the execution of daily metrics. This includes, but is not limited to, constructive feedback/coaching.
Establish and maintain regular and on-going communications with retail partners/decision makers in order to successfully implement national/local programming.
LEADING EXCELLENCE
Spend a minimum of 2 full day route rides (gate to gate) per week. The primary purpose of the route rides is to train, develop, and gauge the performance of the Route Sales Associate and the executional conditions of his/her market.
Teaching Route Sales Associate skills through the established delivery and merchandising process, this will include role plays, overcoming objections, and retail math skills as well as understanding the different buying personalities of decision makers.
Assists with optimal route sales execution, plans, schedules, and monitors daily route assignments to ensure clients are serviced per company standards and agreements
Reviews daily demand/volume for routes, and determines potential opportunities from reducing costs
Assist with conducting regular Route Sales Associate meetings/workshops in groups and 1 on 1 to improve operational expertise and recognize/reward results
Assists with achieving route and company goals/initiatives
ORGANIZATIONAL LEADER
Work collaboratively across the organization and share best practices
Demonstrate Sweetheart’s values and inspires team through effective leadership
Ensure the Route Sales Associate understand and adhere to Company standards and operating procedures
#PHYSICAL WORK ENVIRONMENT
Ability to stand, walk and sit, stoop, kneel, crouch or crawl
Regularly lift, move, and place up to 25 pounds of inventory and/or advertising displays as needed
Exposed to moving mechanical parts and outside weather conditions
Regularly operate a motor vehicle in excess of 10,000 pounds
Responsible for overall safety and safe operation of motor vehicle
Comply with all physical and safety requirements
EXPERIENCE NEEDED:
3 to 5 years of experience in Direct Store Delivery (DSD) management
Proven track record of meeting or exceeding assigned objectives
Excellent verbal and written communication skills, including ability to prepare presentation materials and present the information one-on-one and in a group
Strong computer skills in Microsoft Word, Power Point, Outlook, and Excel
Demonstrated analytical and organizational skills
Must be at least 21 years old
Job Type: Full-time
Benefits:
Health insurance
Dental insurance
Vision Insurance
401k
Paid time off
Schedule:
Monday to Friday
Occasional Saturdays based on demand
Experience:
Team Management: 1 year (Preferred)
DSD Management: 3-5 years (Preferred)
License/Certification:
Driver's License (Required)