Index Corporation - CNC Machine Tool Builder
SUMMARY:
The technical instructor develops and conducts training programs that support the INDEX learning and development strategy. These developments will support the skill developments of all INDEX employees. This role will develop technical and non-technical curriculum.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1\. Projects a professional image to represent company values and foster confidence of
customers and INDEX team members in the course content and INDEX products.
2\. Generates performance reports of internal students using results from written and practical exams.
3\. Works closely with INDEX departments to develop E learning content and technical procedures.
4\. Develops video scripts and voiceover content to support iXacademy and E learning Initiatives.
5\. Uses various adult learning techniques to ensure successful knowledge transfer to internal and external students.
6\. Performs “stand-up" classroom and shop floor instruction to customers, distributors, and INDEX team members following established curriculum.
7\. Trains, mentors, and coaches INDEX team members participating in the apprenticeship, technician, and applications engineer development programs.
8\. Conducts and develops training programs for the various INDEX departments that support the organization’s needs.
9\. Develops new curriculum using the ADDIE instructional design model.
10\. Investigates new INDEX machine developments to determine the impact on future training and development needs.
11\. Uses online classroom platform to conduct remote training for INDEX team members and customers.
SUPERVISORY RESPONSIBILITIES: Although the Technical Instructor does not have direct supervisory responsibilities, he/she is responsible to oversee the progress of students to ensure successful knowledge transfer.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty and responsibility according to the requirements of INDEX Corporation. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCIES:
Company-related Competencies – To perform this job successfully, all employees of INDEX Corporation must demonstrate the following competencies:
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Job-related Competencies – To perform this job successfully, incumbents in this job should demonstrate the following competencies:
Instructing — Uses adult learning techniques to successfully transfer knowledge to students
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring — Monitoring/Assessing self-performance, other individuals, or organization to make improvements or take corrective action.
EDUCATION and/or EXPERIENCE:
Associate’s degree (A.A.) or equivalent from a two-year college or technical school in electronics, hydraulics, or other mechanical-related field is preferred; ten year’s related experience and/or training; or equivalent combination of education and experience is required. Previous experience in a manufacturing environment where electrical, mechanical, CNC machine skills were essential to the overall operations of the organization is required.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all unites of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS:
A valid driver’s license is required for this position. ATD (Association for Talent Development) Training & Facilitation certificate preferred but not required
OTHER SKILLS AND ABILITIES:
Computer software skills required include: Microsoft Outlook, Word, Excel, PowerPoint and Adobe. Ability to operate a printer, copy machine, scanner and other office equipment is desired. Employee must have the ability to adapt and conform to shifting priorities and demands and execute accordingly. In addition, this position requires an understanding of mechanical, electrical and hydraulic principles and practices, while paying close attention to detail is essential.
OTHER QUALIFICATIONS:
A strong knowledge of the Company’s products and services is required. This position requires both domestic and international travel.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; and walk. The employee occasionally will climb or balance; stoop, kneel, crouch or crawl; taste or smell; and lift and/or move up to 50 pounds without an assistive device. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (threedimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The normal office hours at INDEX Corporation are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, employees in this position may be required to work additional hours to meet the demands of the job. While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions and is occasionally exposed to working near moving mechanical parts, working in high precarious places, fumes or airborne particles, toxic or caustic chemicals, vibration, and the risk of electrical shock. The noise level in the work environment is usually loud.
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