Job Description

EXPERIENTIAL MARKETING (XM) OPERATIONS COORDINATOR 

JOB PURPOSE

Swift Response LLC is looking for an Operations Coordinator to join the Experiential Marketing Department. You will manage the logistical planning and execution for all XM Department activations and projects. You’re reliable, have strong communication skills and your ability to organize is legendary. You have excellent problem-solving talent and you pay such close attention to details that sometimes your friends worry. Lastly, you’re a franchise-worthy team player who loves working with and helping others. If this sounds like you, let us know!

DUTIES AND RESPONSIBILITIES

o Manage inventory of all assets coming in and out of the warehouse for events. 

o Pack and organize trucks and trailers as well as pallets for event shipments. 

o Gain a full understanding of every product in the Flex Seal Family of Products. 

o Train the activation staff on product knowledge and brand voice. 

o Oversee the production of all product demos to be displayed at events. 

o Track key performance data from events, activation hours, and feedback from staff. 

o Work alongside Flex Seal Driver to ensure fleet maintenance is up to date. 

o Periodically travel to events to make sure the activation is up to department standards. 

o Occasionally lead the larger activations. 

o Staff each event with the proper amount of team members. 

o Take calls and work at irregular times as needed. 

o Operate a forklift

QUALIFICATIONS

o Bachelors Degree or 2-3 years experience in a similar field 

o Strong leadership and communication skills o Superior problem-solving skills 

o Organized and detail-oriented 

o Ability to travel to events 

o Good with tools/handy

HOURS

Full Time: 9 AM-5 PM Mon-Fri. Some irregular hours and/or weekend travel is required.