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Level 1 Support Technician

Swing King

Level 1 Support Technician

Addison, IL
Full Time
Paid
  • Responsibilities

    LEVEL 1 SUPPORT TECHNICIAN

    Swing King is the future of golf entertainment. Leveraging our proprietary platform, Swing King provides the first fully automated hole-in-one contest that operates during each and every round -- creating significant new revenue opportunities for golf courses and providing golfers with added excitement, meaningful cash payouts for holes-in-one and an HD video of their ultimate golf experience. Like the best golfers, Swing King started out grinding hole-by-hole and course-by-course while we improved and perfected our game. We are on a hot streak with more and more courses adding our proprietary system and we are looking for an exceptional Support Technician to help us take our company to the top of the leader board.

    +--------------------------------------------------------------------------+ | The ideal candidate should have experience in the following areas: | | | | - Windows 7/10 Operating systems | | - Basic TCP/IP networking concepts | | - General understanding of computer peripherals | | - Audio/Video experience desired (TV setup, HDMI) | | - Microsoft Office suite of applications | | | | The technician will be required to do the following: | | | | - Manage working in both remote and in office environments.  Remote | | working is an option for up to 80% of hours worked once fully | | trained on systems and processes. | | - Monitor Swing King systems (IP cameras, NVR Systems, | | basic networking) on golf courses | | - Promote, build, and maintain good customer relations with partner | | courses and internal team members | | | | The ideal candidate for this position must also possess the following: | | | | - professional appearance | | - excellent people skills and a customer service attitude | | - good organizational skills | | - strong work ethic, energetic and enthusiastic | | - problem solving skills | | - Eager to learn and grow in a fast paced environment | | - Ability to work independently | | | | We offer competitive compensation and there is an opportunity for equity | | and career advancement. If you are the candidate to fill this position, | | please respond to this ad with your resume | +--------------------------------------------------------------------------+