QA Specialist

As a QA Specialist, you will be responsible for ensuring the quality of both data analytics and public communications for a high-profile quality initiative for healthcare. The program you will support provides accountability and public reporting of analytics data, outreach communications, website updates, and support functions.

Responsibilities Include:

• Review all program deliverables prior to delivery to customer and confirm work is Section 508 compliant
• Manage program solutions and deliverables
• Develop a course of action for corrective measures to improve/adhere to industry and program-specific quality standards
• Independently gather data using quantitative analysis, surveys, interviews, and research
• Provide guidance and recommendations to the Program Manager to reduce budget impacts
• Provide monthly status reports
• Participate in weekly contract management calls
• Perform Quarterly and Annual Data Analysis
• Provide ad hoc data analysis
• Develop monitoring and evaluation activities

Requirements:

• Bachelor’s degree or higher
• 5+ years’ experience in quality assurance, preferably with 2+ years in the health care industry
• Experience reviewing technical and non-technical documentation for government programs
• Deep experience with testing and remediating Section 508 compliance for documents, presentations, and media
• Ability to take the lead in deliverable reviews and make recommendations for establishing standards for program deliverables
• Strong proficiency with the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
• Sound critical thinking and problem-solving skills
• Solid communication skills and attention to detail essential
• Experience working with PAC (Post-Acute Care) data and familiarity with CMS XLC framework a plus
• Familiarity with analytics tools such as SAS, Trifacta, and Arcadia a plus

Location:

Greenbelt, MD with occasional travel to client site in Baltimore, MD.