We are seeking a highly skilled and motivated Bingo Hall Service Technician to provide on-site technical support and equipment installation at our bingo halls across Texas. The ideal candidate will have a strong background in troubleshooting, repairing, and upgrading various types of equipment, as well as experience with running and crimping Cat5/AV lines. This role requires travel to various locations within the state, occasionally overnight, to ensure the efficient operation and setup of our bingo halls.
Responsibilities:
- Provide on-site technical support for our bingo halls across Texas, including troubleshooting, repairing, and maintaining various types of equipment
* Diagnose and resolve hardware, software, and network issues
* Perform regular maintenance and preventative measures to ensure optimal equipment performance
- Install and upgrade technology and equipment at our bingo halls
* Set up and configure new systems and devices
* Replace or upgrade outdated or malfunctioning components
* Ensure compatibility and seamless integration with existing systems
- Run and crimp Cat5/AV lines, ensuring proper installation and connectivity
* Install and terminate network and audiovisual cabling
* Test and troubleshoot cabling issues to ensure proper functionality
- Assist with the setup and configuration of new bingo halls, occasionally requiring overnight stays out of town
* Collaborate with the project team to ensure timely and efficient setup
* Provide technical expertise and recommendations for optimal performance
- Maintain accurate and up-to-date records of service calls, installations, and equipment inventory
* Document service visits, issues, and resolutions for future reference
* Track and manage equipment inventory and replacement parts
- Collaborate with other team members and departments to ensure seamless operation and support
* Communicate effectively with management and colleagues regarding technical issues and project progress
* Provide input and suggestions for improvements and process optimizations
Requirements:
- High school diploma or equivalent; technical certifications or associate degree in a relevant field is a plus
- 3+ years of experience in technical support, equipment installation, or a related field
- Strong knowledge of computer hardware, software, and networking technologies
- Experience with running and crimping Cat5/AV lines
- Ability to troubleshoot and resolve technical issues effectively and efficiently
- Valid driver's license and reliable transportation for travel across Texas
- Willingness to occasionally work overnight and out of town as needed
- Excellent communication, organizational, and time-management skills
- Ability to work independently and collaboratively within a team environment
- Strong problem-solving skills and a customer-focused approach
The Bingo Hall Service Technician role is a full-time position with a competitive salary and benefits package. The successful candidate will play a crucial role in maintaining the smooth operation and success of our bingo halls across Texas.