Job Description

Job Description

E-Commerce Marketplace Specialist

Swiss Made Brands USA Inc is the North American distributor for Swiss Diamond Cookware and we are looking to expand our E-Commerce team. The E-Commerce Marketplace Specialist will help in e-commerce activities to drive awareness, new customer acquisition, engagement, and revenue. This well-rounded and digital-savvy professional will help run the day-to-day execution of the e-commerce business, online sales strategy, and brand 3rd party websites, aligned to the broader strategies and objectives of the company. This position reports to the Marketplace Manager and is located at our American headquarters in Charlotte, NC.

Essential Responsibilities

• Coordinates and executes marketplace initiatives and promotional campaigns, both domestic and internationally as assigned by the e-commerce lead

• Own the day-to-day activities of the e-commerce marketplace platforms. This includes, but is not limited to:

  • Update inventory
  • Pricing checks
  • Product Spreadsheet management
  • Content management

• Help to create content for marketplace listings, old and new alike

• Maintain marketing content on marketplace platforms

• Help manage company development and launch activities for all new e-commerce accounts including product descriptions, images, assets, banners, brand pages, and other attributes

• Work with Marketing, Sales, Customer Service, and Operations teams to manage the Retail customer

• Help to lead the experience through online brand image, content, product assortment, navigation, promotions, and information architecture for optimal site performance and functionality

• Coordinate e-commerce marketing support (GWP, sampling, emails, and banners) and execution of assets with Digital, Marketing, and/or Web agency

• Work with retail e-commerce partners to obtain analytics on retailer programs as well as overall sales goals/strategies

• Implement strategies to grow incremental revenue per current customer base and strategies to acquire new online customers

Position Requirements

• Minimum 1-3 years of experience in e-commerce, or relevant education
• Working knowledge of retail business and e-commerce best practices
• Amazon Marketplace experience
• Detail-oriented with excellent organization, communication (written/verbal), and interpersonal skills
• Ability to work efficiently and accurately while working toward multiple goals
• Self-starter and proactive; a creative thinker and problem solver
• Excellent communications, copywriting, and project management skills
• Ability to adapt to changing priorities and multi-task
• A brand advocate who drives enthusiasm, momentum, and collaboration around a shared vision for the e-commerce channels

Company Description

Swiss Diamond cookware is manufactured mainly in Switzerland, using a hydroelectric green power supply in a clean and safe environment and is controlled by the Swiss authorities; the Swiss Diamond brand is expanded today to high-end kitchen knives, Hand Held mixers, Stainless steel cookware, kitchen tools, etc.

Company Description

Swiss Diamond cookware is manufactured mainly in Switzerland, using a hydroelectric green power supply in a clean and safe environment and is controlled by the Swiss authorities; the Swiss Diamond brand is expanded today to high-end kitchen knives, Hand Held mixers, Stainless steel cookware, kitchen tools, etc.