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eCommerce Business Analyst

Swoon

eCommerce Business Analyst

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Description

    LOCATION: Remote

    DURATION: ~4/12-11/11

    HOURS: 8:00am to 5:00pm  

    ADDITIONAL JOB DETAILS: remote - limited time in SF nice to have if office opens this fall

    JOB PURPOSE:

    This company is pursuing a global strategy to become a best-in-class eCommerce retailer.  This is an exciting opportunity for a business-minded, data savvy superstar: the successful candidate will play a key role in accelerating and sustaining growth for the companies eCommerce businesses.  In this role, you will manage analytical projects and have the opportunity to partner with product, engineering & marketing teams to solve some of our digital businesses’ most challenging issues.  You will have the opportunity to present data-driven recommendations & implement them across our various marketing channels.

    KEY RESPONSIBILITIES:

    • Develop, own & maintain automated reporting infrastructure.
    • Work with marketing channel leads, manage data streams across all marketing channels,  develop both standardized and ad hoc reports and dashboards
    • Leverage API solutions from marketing partners such as Google & Facebook to aggregate performance across channels
    • Support in conducting  A/B and multivariate tests on levi.com & across our marketing channels.
    • Work with analytics teams to implement and troubleshoot marketing tags
    • Proactively identify issues and opportunities and drive solutions.
    • Create analyses that give insight and direction to the business.

    THINK STRATEGICALLY:

    • Support test & learn approach to marketing channels – be capable of extracting and analyzing data independently, interpreting results, suggesting next steps
    • Turn business questions into functional analysis – understand the core financial impact in terms of sales, profitability, and KPIs

    COLLABORATE & COMMUNICATE RESULTS:

    • Create and maintain dashboards and identify opportunities to improve performance
    • Lead measurement and analyses at a marketing channel level, ensuring we are appropriately measuring performance and impact.
    • Collaborate cross-functionally as well as clearly communicate updates to ensure successful and timely completion of deliverables

    PROACTIVELY ANALYZE INFORMATION TO HELP GUIDE THE BUSINESS:

    • Deliver actionable insights and recommendations supported by data to help improve the business
    • Monitor performance on site as well to enable a data-driven approach for marketing strategy 
    • Understand business needs and anticipate questions/requests based on your understanding of the business and the data.
    • Be able to think on your feet and evaluate situations and numbers real-time.

    QUALIFICATIONS:

    • 1-3 YEARS’ EXPERIENCE IN AN ANALYTICAL ROLE
    • Excellent ANALYTICAL ABILITY.  Must have a data-driven approach to solving problems
    • Strong knowledge of the online measurement ecosystem, experience in collecting, analyzing, synthesizing data through API solutions PREFERRED
    • Execution minded analyst including strong tool capabilities
      • Intermediate to advanced proficiency in SQL (EXPERIENCE IN WRITING COMPLEX SQL QUERIES)
      • Experience with DATA VISUALIZATION SOLUTIONS USING TABLEAU
      • Experience with WEB ANALYTICS TOOLS - ADOBE ANALYTICS IS A PLUS
      • R OR PYTHON is a plus
      • Experience with TAG MANAGEMENT PLATFORMS (Google Tag Manager preferred)
    • Ability to communicate technical concepts and challenges to a wide range of audience levels
    • Detail-oriented, with demonstrated ability to MANAGE MULTIPLE PROJECTS SIMULTANEOUSLY

    Company Description

    Swoon connects with job candidates one-on-one to learn exactly who they are and understand which of our Fortune 1000 clients would have their dream jobs. We form relationships, not just connections, and we pride ourselves on our contractor care initiatives. Our accomplishments continue to increase each year, and we have received some of the highest honors in the industry. We were named a “Best Staffing Firm to Temp For” by Staffing Industry Analysts in 2019, 2018, 2017, 2015 and 2014.