About our Company
We Make Hotels. Sydell Group builds and operates unique properties that are a reflection of their neighborhoods, a celebration of architecture and design, and a gathering place for visitors from near and far. Our hotels are collaborations among exceptional talent from the creative, culinary, and retail worlds, and our goal is to create travel experiences that offer inspiration and a sense of connection to our respective cities. Sydell Group's diverse portfolio of award-winning hotels include NoMad New York, Los Angeles and Las Vegas; The LINE LA, DC and Austin; Freehand Miami, Chicago, LA and New York; The Ned, London and Park MGM, Las Vegas; as well as the forthcoming NoMad London and LINE San Francisco.
We are seeking a dynamic Hotel Manager/General Manager in Training to join our team. This candidate will work at The LINE Austin as a Hotel Manager and will train to become a future LINE General Manager. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities
Must be courteous and gracious, maintaining a professional demeanor at all times
Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
Responsible for the overall performance of hotel operations (Rooms & Food and Beverage)
Ensure proper coverage, review weekly schedule with Department Heads including hiring & training
Visit operating departments daily, making adjustments as needed via department heads
Conduct weekly staff meetings, including training sessions and review of previous and future operations efforts
Meet financial review dates and corporate directed programs in a timely fashion
Hold a monthly financial review with all department managers
Ensure that all department heads maintain budgeted productivity levels and hotel standard checkbook accounting procedures
Develop managers for future advancement through competency training and corporate sponsored training programs
Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation
Inspect rooms regularly (weekly at a minimum) with both the Director of Rooms, Housekeeping Manager and Property Engineer
Ensure complete processing of invoices daily by using the A/P process
Ensure appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar
Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers
Ensure that employees are attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees
Work with Accounting to forecast line-by-line expenses on a monthly basis and analyze previous and projected data to generate an accurate reforecast
Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended
Monitor and develop department head performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
Professionally represent the hotel in community and industry organizations and events
Provide constructive feedback to all departments
Be a leader and a role model to all employees and maintain “open door” communication
Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
Ensure staff understands their job expectations before holding them accountable
Maintain awareness of documentation needed and retained in employee files
Be familiar with all safety and emergency procedures including OSHA requirements
Attend relevant meetings
Competencies
Bachelor’s degree required
At least five (5) years’ experience in a related position
Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular)
Ability to work with PMS and POS software (i.e. Opera, Aloha, Micros)
Outstanding communication and interpersonal skills
Excellent reading, writing and oral proficiency in the English Language
Excellent organizational and time management skills
Excellent attention to detail
Ability to multitask
Work well under pressure, be a team player
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
About our Brand
We Make Hotels. Sydell Group builds and operates unique properties that are a reflection of their neighborhoods, a celebration of architecture and design, and a gathering place for visitors from near and far. Our hotels are collaborations among exceptional talent from the creative, culinary, and retail worlds, and our goal is to create travel experiences that offer inspiration and a sense of connection to our respective cities. Sydell Group's diverse portfolio of award-winning hotels include NoMad New York, Los Angeles and Las Vegas; The LINE LA, DC and Austin; Freehand Miami, Chicago, LA and New York; The Ned, London and Park MGM, Las Vegas; as well as the forthcoming NoMad London and LINE San Francisco.