ABOUT US:
Synaptic Solar is one of the youngest yet fastest growing solar PV installation companies in Texas! We take pride in having industry experts who understand the challenges of today’s solar installations. We focus on giving the best service to our customers, and therefore, we are looking for the most talented individuals to join our growing team.
SUMMARY:
Synaptic Solar is looking for a full-time Service Technician with experience working on the roof and a technical background who is able to fix problems with accuracy and in a timely manner. The Service Department is responsible for taking all inquiries regarding problems with the customer's solar panels. The Service Tech is responsible for going out to the homeowner's roof and finding, fixing, and communicating the problem with the homeowner and Service Manager. This position is located in Houston, TX but does require heavy travel around towns/cities outside of Houston as well.
RESPONSIBILITIES INCLUDE:
- Following the scheduled service calls to the client's home.
- Updating team on current and completed work orders.
- Identifying technical issues and discrepancies with customers' solar systems.
- Troubleshooting solar systems/electrical issues.
- Communicating with homeowners and Service Department
- Troubleshooting networking and solar monitoring issues
- Keep detailed records and create service reports to be shared with the Service Department.
QUALIFICATIONS:
- Driver's License (Required)
- Strong Technical skills/background
- Ability to learn and take instruction
- Must be self-driven, highly motivated, and able to work with minimal supervision
- Ability to prioritize and multitask as well as strong organizational skills
- Excellent written and verbal communication skills
- Ability to understand and follow safety rules and regulations within PD and OSHA guidelines
- Solar PV system experience- preferred
PHYSICAL DEMANDS:
- Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance
- Ability to climb ladders
- Ability to walk on rafters, roof tiles, and roof shingles without damage
- Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching
- Ability to hear verbal commands and warnings
- Ability to work in the sun and possibly low light conditions
- Ability to work and maintain balance on roofs and other areas of height
- Ability to work within the safe range of equipment such as ladders, fall protection harnesses, and other personal protective equipment
- Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to fine manipulation, grasping, and pinching
- Ability to work in outdoor weather conditions including but not limited to excessive noise, extreme heat, extreme cold, wet environment, and humidity
- Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance)
PAY:
The pay rate for this position is $25 to $30 an hour depending on experience.
BENEFITS:
- We offer medical, dental, and vision insurance.
- we offer access to a fitness program
- 13 days of paid holiday per year.
- 10 days of PTO per year.
- Weekly pay.
- Direct deposit
WHAT HAPPENS AFTER YOU APPLY:
If you are interested, apply today! This is an immediate opening. Our recruiting team will review your resume. If you are selected to move forward to the next screening, you will be receiving an email and/or a call. Please keep an eye on your email and voicemails.