Duties and Responsibilities:

Greet patients and guests in a friendly, enthusiastic manner

Answer phones and take messages

Schedule appointments and provide information about services offered

Check patients in and out, collect payments, prepare charts, and answer questions about services

Confirm patient appointments two (2) business days prior to the patients’ appointments.

Complete insurance verifications two (2) business days prior to all patients’ visits to determine coverage and benefit limits and link insurance in Dental Software, as directed by office manager. Ensure pre-authorizations are received prior to appointments, if required.

Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist has submitted.

File patient charts on a daily basis.

Participate in morning huddle, chart review and all routine office meetings as necessary.

Participate in monthly checklist activities as assigned.

Stock and organize office space

Maintain an orderly check-in/out area

Stock supply room

Maintain confidentiality of all information provided to patients

Keep front desk neat, orderly, and clean at all times.

Perform other duties as assigned by management

Knowledge, Skills, and Abilities

Basic clerical and administrative skills.

Excellent customer service skills with professional and courteous phone etiquette.

Basic knowledge of insurance and dental terminology helpful.

Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred.

Experience with dental software preferred.

Strong organizational skills with the ability to multi-task.

We are looking for a team player who is reliable, punctual, organized, and personable. We offer competitive pay, insurance, 401K, PTO, paid holidays, paid time off, Paid Bonus.

Please, send your resume to myharmonysmiles@gmail.com