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Customer Success Representative

Synergy Staffing

Customer Success Representative

Charlotte, NC +4 locations
Full Time
Paid
  • Responsibilities

    Job Description

    RESPONSIBILITIES:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    ​QUALIFICATIONS:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

    ​OTHER INFORMATION:

    • This is a full time position!
    • There are many opportunities to advance within the company
    • We offer a wide range of benefits: paid training, 401k, insurance, retirement, paid time off, etc.
    • Commission Varies

     

    APPLICANT MUST...

    • Be a U.S. citizen and resident
    • Have reliable transportation

    Company Description

    Synergy prides itself on being solution driven while fulfilling the needs within the industries built on people. We operate with not only integrity but impeccable consistency as we will underpromise but always over deliver we won’t be satisfied until our clients goals are achieved.

  • Locations
    Troy, MI • Charlotte, NC • Columbia, SC • Fort Mill, SC • Rock Hill, SC