Position: Network Systems Analyst II

Reports To: Program Manager/Site Lead

Department: AFNORTH EADS

FLSA Status: Exempt

Supervises

None

General Function

Provides client and network system administration subject matter expertise for network based

command and control systems, client operating systems, network operating systems, and

resolution of complex malfunctions in client and server systems. Provides support to personal,

mobile, and deployable systems to include imaging, configuring, and testing systems for

individual users before temporary duty or deployment.

Major Activities (Typical Duties/Responsibilities)

1. Analyzes local and wide area network systems, including planning, evaluating, selecting, and

installing operating systems.

2. Configures communication media with concentrators, bridges, and other devices.

3. Provide client information services to include information systems devices, applications

configuration, installation and maintenance of computer hardware and client software

applications to include installation and upgrades to the organization. Add users to network

and establish all rights/permissions required for users.

4. Develops, tests, and distributes drive images for desktop and laptop systems.

5. Provide mobile device support to include tracking, receiving, configuring, activation, user

training, training material development, and disposal to include but not limited to iPhone,

Blackberry, Android devices, cables, accessories, and peripherals.

6. Provides information assurance assistance through acquisition, testing, and installation of

vendor operating system and application software patches, hot fixes, and version releases to

ensure compatibility with standard configurations. Analyzes local and wide area network

systems including the planning, designing, and evaluating and selecting operating systems.

7. Resolves interoperability problems to obtain operations across all platforms.

8. Provide computer and network services to install, configure, and troubleshoot network and

application server hardware, network operating system software, security patches, and

peripheral network equipment such as routers, bridges, cabling system, network interface

cards, modems, multiplexers, and concentrators.

9. Conduct testing of network systems to ensure current network software products are

compatible with system configurations and to ensure operability, efficiency, and compliance

with existing standards.

10. May assist in and support the acquisition of hardware and software, as well as with,

subcontractor services as needed.

11. Serves as a liaison between department and other departments as well as with outside

customers, regulatory personnel and organizations, etc.

12. Other duties as assigned.

Skills/Abilities

• Detailed knowledge of client operating systems, network operating systems, desktop and

laptop configuration, installation, troubleshooting, and repair.

• Significant knowledge of server administration and management, desktop applications

including word processing, spreadsheets, email, security, and database programs required.

• Working knowledge of network transport layers to facilitate troubleshooting and to perform

automated network functions.

• Working Knowledge of Information Assurance principles, vulnerability management, and

remediation.

• Secret Level Security clearance required.

• Drug Screen and Background Check: pass with ability to maintain throughout employment.

• Must meet COVID-19 vaccination requirements under EO14042

Minimum Experience

• Minimum high school diploma or equivalent.

• Client and mobile systems administration training.

• Information Assurance Technician Level II, with minimum of Security+ required to attain

network permissions commensurate with network duties.

• Minimum of 4 years related network and/or client system administration.

Required Contacts

• SysCom, Inc. staff, executives and management.

• Serves as liaison between department and other departments as well as with outside

customers, regulatory personnel, and organizations, etc.

Employee must be able to perform the essential functions of the job with or without a reasonable

accommodation at the time the position begins. This job description is not intended to be an

exhaustive list of all duties, responsibilities, or qualifications associated with the job.

We are an EEO Employer