System Support Analyst

M

Manifest Solutions

System Support Analyst

Columbus, OH
Full Time
Paid
  • Responsibilities

    Manifest Solutions is currently seeking a System Support Analyst for an onsite position in Columbus, OH.

    • Support Supply Chain, Procurement, and Fleet Operations (SCPFO) systems and technology.
    • Identify research and resolve data, system and business integrity issues.
    • Collaborate with SCPFO personnel, its customers, business units, and cross-functional teams to test and support SCPFO applications.
    • Assist with the development of procedures, quick reference guides and presentations to communicate system functionality, issues, and resolutions.
    • Gather and analyze data for use in business cases and cost justifications.

    MINIMUM REQUIREMENTS:

    • Bachelor's degree in Information Technology, Supply Chain Management, or related field of study such as Accounting or Business Administration or Associate's degree with 2 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources or high school diploma/GED with 4 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources.
    • Minimum of 4 years systems support related experience (in addition to any experience identified above).
    • SAP Ariba application (Business Network, Guided Buying, Guided Sourcing, and Supplier Lifecycle & Performance - SLP) functional support experience is a must.
    • Experience onboarding and enabling suppliers across the Ariba Network is a must.
    • Strong understanding of the Source to Pay and Supplier Lifecycle process is a must.
    • EDI support and supplier onboarding is preferred.
    • Ariba Network/EDI to ERP integration support experience is preferred.
    • ServiceNow and Jira experience is a plus.