Benefits:

Competitive salary

Opportunity for advancement

Training & development

Systems Administrator – Hybrid | New York, NY

The AES Group INC. is seeking a hands-on Systems Administrator to join our IT Support team in New York, NY. This role requires strong technical depth and the ability to support the full stack of IT initiatives across production and development environments.

If you are a highly skilled problem solver with strong troubleshooting capabilities and experience managing enterprise systems in fast-paced environments, this opportunity offers meaningful impact and professional growth.

Why Join The AES Group INC.?

Hybrid work flexibility in New York, NY

Exposure to enterprise-level production and development environments

Broad technical ownership across infrastructure and support operations

Collaborative, high-performance team culture

Opportunity to contribute across the full IT stack

Growth-focused and technology-driven environment

Role Overview

As a Systems Administrator, you will support day-to-day technical operations, manage infrastructure systems, and deliver exceptional internal support. This position requires deep expertise in operating systems, networking, security standards, and enterprise application environments.

You will work closely with internal teams to ensure systems remain secure, reliable, and highly available while maintaining operational efficiency.

Key Responsibilities

Provide in-house technical support for production and development environments

Manage and resolve support requests in a timely and professional manner

Deliver high-quality technical support and user experience

Assist with onboarding processes, including hardware and software provisioning

Maintain asset management for company hardware and software inventory

Support workstation, server, and infrastructure hardware maintenance

Participate in rotational evening/weekend support as required

Operate effectively in a fast-paced, evolving technical environment

Required Qualifications

Experience & Technical Expertise

5+ years of experience supporting Windows and macOS environments

Strong knowledge of Microsoft Office, Office 365, Active Directory, and Exchange

Deep understanding of TCP/IP networking (DHCP, DNS, and related protocols)

Experience configuring, managing, and supporting desktop, laptop, and server operating systems

Hands-on experience implementing and troubleshooting network devices

Familiarity with Two-Factor Authentication solutions

Experience using SCCM for desktop OS deployment and software management

Proficiency with VPNs, remote work solutions, and video conferencing tools

Experience with local storage, NAS technologies, and cloud-based solutions

Strong understanding of security standards and best practices

PowerShell scripting and automation experience

Experience working with helpdesk ticketing systems

Strong attention to detail and effective communication skills

This role is ideal for a technically strong, self-driven Systems Administrator who thrives in collaborative environments and enjoys supporting enterprise infrastructure operations.

Ready to make an impact? Apply now and join us on our journey!

Flexible work from home options available.