Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Systems Administrator (SaaS)
Location: On-site (Customer Location)
The Systems Administrator works as part of an elite, agile team responsible for maintaining, automating, and optimizing enterprise and GEOINT exploitation systems. This role provides direct, on-the-floor technical support, managing virtualized endpoints, automating software deployments, and resolving complex hardware and software anomalies in a high-tempo, multi-mission environment.
Key Responsibilities Systems & Virtualization Support: Maintain the integrity, security, and performance of servers, Virtual Desktop Infrastructures (VDI), virtual machines, and user-facing endpoints.
Deployment & Automation: Package and automate software deployments across user environments; develop and execute administrative scripts and system testing strategies. Incident Management & Troubleshooting: Provide rapid on-the-spot resolution for software/hardware issues, replicate complex anomalies for internal diagnosis, and document technical root causes and solutions.
Operations & User Administration: Manage service accounts, allocate computing resources, evaluate vendor products, recommend hardware/software upgrades, and ensure robust backup and recovery processes.
Documentation & Mentorship: Maintain precise system documentation, create user guides, provide technical advice to end-users, and guide less-experienced team members.
Required Qualifications
Clearance & Citizenship: Active TS/SCI security clearance; U.S. Citizenship required.
Experience: 5–10 years of directly related systems administration and analysis experience
Education: Bachelor’s Degree in Computer Science, technical discipline, or equivalent combination of education, technical training, or work experience.
Technical Proficiency: Experience troubleshooting client operating systems, enterprise applications, and user-facing hardware in a multi-mission environment.
Software & Tools: Hands-on experience with Microsoft Office Suite (Excel, Word, PowerPoint) for technical documentation, tracking, and reporting.
Core Competencies: Strong organizational, time-management, writing, and customer service skills with exceptional attention to detail.
Preferred Qualifications
Software Deployment: Software binary and package deployment using Tanium, Numecent, XenApp, or SCCM/MECM.
Virtualization & VDI: Thin Client OS and Virtual Hosted Desktop environments (Azure Virtual Desktop, ThinPro, Citrix, ESXi/vSphere, XenDesktop).
OS & Scripting: Advanced scripting in Python or PowerShell; deep familiarity with Windows 11 client administration. Log & Service Analysis: Hands-on log analysis for rapid troubleshooting and Service+ platform experience.