Benefits:

Competitive salary

Location Austin, TX

Experience Level

Senior Level (10+ years of relevant experience)

Role Overview

The Systems Analyst 3 provides advanced technical support and oversight for CAPPS HR/Payroll recruiting systems, with a focus on the transition from Oracle Taleo to PeopleSoft Recruit (TAM/CG). This role combines ERP system expertise, integration support, and service operations across a large multi-agency environment.

Key Responsibilities

Recruit System Support & Modernization

Lead technical support for CAPPS Recruit applications

Support transition from Oracle Taleo to PeopleSoft TAM/CG

Configure, test, and maintain recruiting system functionality

Collaborate with vendors and managed services for system performance and enhancements

ERP Systems & Design Oversight

Ensure HR/Payroll requirements, development, and testing align with CAPPS standards

Review functional designs, integrations, and workflows for gaps and risks

Support design walkthroughs, validation, and system improvements

Perform code review and ensure compliance with standards

Data & Reporting Support

Support Agency Direct Data Access (ADDA) and agency reporting needs

Integrate data tools such as Tableau, Power BI, and Oracle SQL Developer

Provide recommendations to meet agency-specific reporting requirements

Service Desk & Operations

Provide Level 2 support for complex issues, integrations, and configurations

Manage tickets for interfaces, SAML connectivity, batch processing, and system issues

Participate in ITIL-based service operations and incident management

Support disaster recovery and upgrade testing

Compliance & Security

Ensure WCAG 2.1 accessibility compliance

Support SOC-1 audit activities and security controls

Maintain compliance with enterprise security, data integrity, and governance standards

Required Qualifications

10+ years of Texas public sector and CAPPS systems experience

10+ years supporting enterprise ERP applications and integrations

10+ years of technical project leadership and stakeholder communication

10+ years of experience with PeopleSoft (FSCM/HCM), PeopleTools, SQL, and Oracle

8+ years of ITIL service desk and operations experience

5+ years supporting Oracle Taleo Recruit (multi-tenant environments)

Experience with reporting tools (Tableau, Power BI, Oracle SQL Developer)

Experience leading large-scale migrations from Taleo to PeopleSoft Recruit

Preferred Qualifications

Experience supporting PeopleSoft Recruit (TAM/CG)

Experience with enterprise system modernization initiatives

Experience developing technical specifications for procurement

Core Skills & Attributes

Strong ERP recruiting systems expertise (Taleo & PeopleSoft)

Ability to manage multi-agency system transitions

Strong integration, reporting, and troubleshooting capabilities

Excellent communication and stakeholder coordination

Strong focus on compliance, data quality, and system reliability

Flexible work from home options available.