---

We're now looking for a skilled and customer-focused Network Engineer Level 3 to join the team of a reputable Business Technology Company, and ensure our clients’ printing environments run smoothly and efficiently.

PLEASE READ FULL DESCRIPTION BEFORE APPLYING

Texas and Louisiana residents ONLY – NO OTHER STATE/COUNTRY will be considered.

Applications must contain a current and detailed resume

APPLICANTS MUST INCLUDE THEIR CURRENT CITY/STATE OF RESIDENCE ON APPLICATION

** JOB RESPONSIBILITIES:**

• Designing and implementing a network infrastructure based on organizational requirements

• Installing and configuring network hardware, such as router, switches, and firewalls.

• Monitoring network performance, system availability, and reliability

• Troubleshooting and resolving network issues, including hardware and software problems.

• Collaborating with other IT professionals to develop and implement network security measures.

• Conducting regular network maintenance, including updating software and hardware.

• Documenting network configurations, processes, and procedures.

• Providing network engineering support and training to other team members.

  • Understand the stack of products that make up our stack of Managed Services products
  • Take Control/AV Defender/N-central
  • RSM/EDR/Datto/Axcient/Connectwise/Microsoft 365/Passportal
  • Company's specific software ECL and Connectwise
  • Handle issues with customers that both Level 1 and 2 need to escalate
  • New discovery of net new client opportunities. Rapid Fire tool

What we would like you to know:

· Remote logins

· Ability to work on multiple priorities and/or projects simultaneously

· Pre-programming data gathering

· Intermediate knowledge of routers, layer 2/3 switches, and other networking devices

· Advanced knowledge of both Microsoft server and desktop operating systems

· Experience with Apple and Linux operating systems

· Intermediate knowledge of creating and troubleshooting wireless networks

· Experience in Microsoft 365 and Microsoft Azure administration

· Ability to build positive and collaborative relationships

· Working directly with customers and our technical staff to provide high-end solutions

· What you need to have:

· 2+ years' experience in computer network management and technical support is required

· Experience in managing end client networks

· A+ certification is preferred

· NET + certification is preferred

· MCP (Microsoft Certified Professional) is preferred

Network Engineer--Additional Skills Preferred

• Knowledge of Microsoft Applications and how to implement & migrate from other platforms
• Knowledge of Microsoft Active Directory both premise and cloud based
• Knowledge of Fortinet specific network infrastructure devices (Firewalls, Switches, etc.)
• Knowledge of Telephone/VOIP technology
• Knowledge of IOS devises

** Benefits**

.48 cents per mile to be reimbursed for travel and $50 a month cell phone allowance.

401K after 1 yr and health insurance contribution.

**Applicants must include a Detailed Resume and 3 Professional References, along with the application.

**** Applicants must complete Criteria Corp Assessments immediately after phone interview, in order to be considered.**

**** Professional References must be submitted immediately following phone interview.**

**Applicants must submit to and pass a drug screen and background check, prior to hire in.

**** Applicants MUST be a CURRENT Texas or Louisiana resident at time of application and hire in.**

**Applicants must have a valid Driver's License and Social Security Card.