Systems & Network Administrator

Softthink Solutions Inc

Systems & Network Administrator

Kenosha, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    Donation matching

    Systems & Network Administrator Location: On-site - Kenosha, WI Work authorization : US Citizen Schedule: On-site during business hours; remote/on-call after hours Support Model: Required 24/7/365 participation Clearance: Must meet FBI CJIS Security Policy requirements

    Role Summary • Maintains the server, network, and security infrastructure supporting mission-critical and standard systems.

    Key Responsibilities • Provide on-site system and network support during business hours and remote/on-call support after hours. • Support infrastructure for mission-critical systems including CAD, LERMS, Jail, Mobile, and TIME System. • Support infrastructure for standard systems including ERP, Office 365, scheduling, evidence, fleet, and others. • Perform workstation setup, OS installation, patching, antivirus, and break/fix. • Administer Microsoft and Linux servers, updates, permissions, and security. • Provide 24×7 network monitoring, firewall management, VPN, antivirus, and connectivity. • Support backup and recovery operations. • Support network-dependent system interfaces. • Assist with annual inventory and lifecycle management. • Support helpdesk escalations and ticket resolution. • Implement cybersecurity controls, MFA, and CJIS compliance. • Respond to Priority 1 and Priority 2 incidents within required timeframes. • Required Skills • Server and network administration • Firewall, VPN, routing, switching • Cybersecurity tools and monitoring • Experience in 24/7 environments

    Required Qualifications • 3–5 years of experience in systems and network administration. • Strong knowledge of firewalls, VPNs, routing, switching, and cybersecurity tools. • Experience with Microsoft Server, Linux, and virtualization platforms. • Ability to support 24/7 environments and respond to Priority 1/2 incidents.

    Preferred Qualifications • Experience supporting public safety systems (CAD, 911, LERMS). • Familiarity with CJIS Security Policy.