Job Posting Title

Systems Service Engineer

Summary

Aristocrat is a world leader in gaming entertainment, offering a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. We’re licensed in 240 gaming jurisdictions and operate in 90 countries around the world, with a team of over 3000 employees who deliver outstanding results by pushing the boundaries of innovation, creativity and technology. Since our humble beginnings in 1953, we’ve been driven by a desire to create the world’s greatest gaming experience, every day.

What You'll Do

This person MUST be located or willing to relocate to Washington in order to perform all job responsibilities.”

We’re looking for an experienced systems engineer with strong networking experience who is passionate about designing, maintaining and delivering highly scalable systems. You will be part of a small team responsible for building and maintaining servers and networks that support VLT (Video Lottery Terminal) slot machines across the state of Washington. You will play a key role in both project scoping and implementation of services to drive network optimization and uptime and improve performance and scalability of the internal and external systems. We put a strong emphasis on team collaboration, and project ownership and value engineers who take pride in working a project to successful completion.

Job Responsibilities

• Provide comprehensive support to internal and external customers, configuring and maintaining server and networking systems and contributing to the in-house knowledge base.
• Work closely with other Aristocrat teams on a regular basis, including Finance, Sales, Compliance, Shipping/Receiving and Order Management to ensure the VLT (Video Lottery Terminal) product is deployed and maintained effectively.
• Maintain system stability and uptime.
• Directly contribute towards achieving our initial and sustained VLT install base in Washington state and other markets across the US.
• All other duties as assigned.

What We're Looking For

• Bachelor’s degree in Computer Science, related field or its equivalent.
• Minimum of 3 years experience working with network and server systems.
• Hands-on system administration experience.
• Hands-on experience with monitoring, network diagnostic and network analytics tools.
• Hands-on experience with Windows and SQL Server (MS SQL Server 2014+, Windows Server 2016+, VMware 6.0+).
• Excellent written and verbal communication skills.
• Must be able to work independently and require little direction.
• Must be able to act as team leader and redirect workflow appropriately.
• Proven customer relations skills.
• Must have strong analytical, problem identification and problem solving abilities.
• Must be able to perform after-hours technical support on a rotating basis.
• Cisco Certified Network Administration (CCNA), Microsoft Certified Solutions Associate: SQL Server (MCSA) is a plus
• Travel required – 50+%
• Must be able to obtain gaming license in all jurisdictions required.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Pay Range

$70,701-$131,302

Pay Rate Type: Salary

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

At Aristocrat, our mission is to bring joy to life through the power of play. Headquartered in Las Vegas, we have offices throughout the US in Austin, Nashville, Seattle, Reno, Atlanta, and more!

Our values are rooted in creativity and technology and we have a rich history of innovation that has shaped our industry over many decades. From our global firsts, to our exploration of new and emerging markets, there is one thing that remains consistent…

We. Love. To. Play.

Licensed in around 300 gaming jurisdictions, operating in over 90 countries and offering a unique blend products and services, Aristocrat is proud to be a global games powerhouse.