Are you ready to join a cutting-edge tech team in the heart of Austin, TX? Systemverse is seeking a skilled System Administrator to be part of our innovative IT solutions company. At Systemverse, we pride ourselves on fostering a collaborative and dynamic work environment where your expertise will be valued. As a System Administrator, you will play a vital role in ensuring the smooth operation of our systems, contributing to our success in providing top-notch IT services to our clients. Join us at Systemverse and be part of a team that values your skills and offers a competitive salary starting at $50,000. Responsibilities: • Maintain and upgrade system software and hardware to ensure optimal performance and security. • Conduct regular system backups and recovery procedures to prevent data loss. • Monitor system performance and troubleshoot issues to minimize downtime and disruptions. • Implement and enforce security protocols and procedures to protect company data and systems. • Collaborate with IT team members and other departments to identify and address system-related needs and improvements. • Writing, reviewing, and updating knowledge base articles. • Enforce Team Members to follow knowledge base articles in troubleshooting processes. Qualifications: Educational Background : • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred, but not always required. • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals can be beneficial. Technical Skills : • Basic understanding of computer hardware, software, and operating systems. • Familiarity with troubleshooting techniques for hardware, software, and network issues. • Proficiency in using common productivity software such as Microsoft Office or Google Workspace. • Basic understanding of networking concepts including TCP/IP, DNS, DHCP. • Knowledge of operating systems like Windows, macOS, and Linux. • Familiarity with virtualization technologies (e.g., VMware, Hyper-V, VirtualBox). Customer Service Skills : • Strong communication skills, both verbal and written. • Ability to communicate technical information in a non-technical manner to users. • Patience and empathy when dealing with end-users experiencing technical issues. • Active listening skills to understand user problems and provide effective solutions. Problem-Solving Skills : • Ability to analyze and diagnose technical problems efficiently. • Critical thinking skills to troubleshoot issues and find solutions independently. • Strong attention to detail to identify and address root causes of problems. Teamwork and Collaboration : • Willingness to work collaboratively with other team members. • Ability to follow instructions and work under the guidance of senior technicians or team leads. • Willingness to learn from others and contribute positively to team dynamics. Adaptability and Learning Agility : • Ability to quickly learn new technologies and tools as needed. • Willingness to adapt to changes in technology and business requirements. • Proactive attitude towards self-improvement and continuing education. Time Management and Organization : • Ability to prioritize tasks and manage time effectively to meet deadlines. • US Work Authorization Compensation: $50,000

• Maintain and upgrade system software and hardware to ensure optimal performance and security. • Conduct regular system backups and recovery procedures to prevent data loss. • Monitor system performance and troubleshoot issues to minimize downtime and disruptions. • Implement and enforce security protocols and procedures to protect company data and systems. • Collaborate with IT team members and other departments to identify and address system-related needs and improvements. • Writing, reviewing, and updating knowledge base articles. • Enforce Team Members to follow knowledge base articles in troubleshooting processes.