Job Description
The Operations Internship will introduce you to the day-to-day life of being on a team in a brokerage environment working closely with a team of an Account Managers and Logistics Coordinators. You will be introduced to the Value driven culture of TA Services, the freight industry and market conditions, along our daily brokerage operations.
RESPONSIBILITIES:
- Participate in all stages of the life-cycle of an order
- Assist with building customer orders in the Mcleod TMS, scheduling pick up and delivery appointments at shipping and receiving locations
- Negotiating rates and booking loads with carrier partners
- Tracking and tracing loads using many forms of communication, such as email, phone and Macro Point location services.
- Provide timely updates to our customer partners
- Incorporate the problem solving skills needed to ensure on-time pick-up and on-time delivery of all loads.
- They will be held accountable for ensuring that all customer SLAs are met and that we are meeting all KPI standards.