Job Description

The Dealer position is responsible for providing superior service to both the internal and external customer. The position is also responsible for providing prompt, accurate, and courteous dealing service to players in accordance with standard procedures and for maintaining the integrity of the game, as well as for explaining aspects of the games to players unfamiliar with the games. Sound technical understanding of games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others.

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Provides prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.
• As called upon, explains aspects of various games to gaming patrons.
• Processes all cash and maintains proper handling and accounting for assigned property items.
• Maintains familiarity with other gaming and entertainment/service activities for Belterra Casino Resort & Spa patrons, in order to provide information and correct answers to questions.
• Maintains an intimate and sound understanding of all standards, policies, and procedures, including general policies and procedures of the Table Games Department.

Qualifications

• Demonstrated proficiency in dealing blackjack or any of the required games, acquired through experience, is required.
• Completion of dealer school is required.
• Must be able to perform basic mathematical functions.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 21 years of age.

These skills and abilities are typically acquired through standard dealer training.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.