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Field Operations Specialist

TBC Corporation (Midas)

Field Operations Specialist

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Job Description

    The Field Operations Specialist is responsible for providing training for TBC’s Midas franchise locations. This position reports to the Division Sales Operations Manager and works closely with Regional Sales Managers. The Retail Field Trainer will lead franchisees through change management, Assist new and existing franchisees become operationally proficient and execute key TBC initiatives.

    Benefits/Perks

    Competitive compensation and bonus

    Tuition reimbursement

    401k plan with a company match. Immediate 100% vesting

    Company paid short term disability and employer subsidized long term disability

    Comprehensive benefits including medical, dental and vision

    Responsibilities

    Provide sales, customer service, product and computer training to Midas Franchisees

    Ensure proper execution of key TBC initiatives

    Develop effective relationships with franchisees and their employees

    Approximately 80-90% travel expected

    Occasional nights and weekends are required to support franchisee special events

    Qualifications

    Required:

    Minimum of 3 years retail multi location training experience

    Preferred:

    Retail tire and automotive service business experience (not required)

    Franchise experience (not required)

    Bachelor’s degree

    Desired (What we are looking for):

    Excellent selling, sales training, and presentation skills

    Ability to challenge, motivate, influence, and communicate effectively

    The flexibility to be deployed to stores outside of your primary area of responsibility when needed

    Results focused and orientated

    Financial acumen

    Highly motivated self-starter that can effectively plan regular visits with franchisees

    Customer service orientation and a high level of professional integrity

    Microsoft Office Skills: PowerPoint, Word, and Excel

    Knowledge of Point of Sale systems

    Strong telephone, verbal, and written communication skills

    Team player with a high level of ownership

    Company Overview

    For 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

    TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.