Benefits:
401(k)
Company parties
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Benefits/Perks
Competitive Compensation
Career Advancement Opportunities
Day 1 401K enrollment
health insurance, dental and vision
Free Drinks/bubble tea per shift
Employee discounts
Job Summary
We are currently seeking a personable and enthusiastic Shift Supervisor Trainee to join our team! This role is designed to prepare you for the position of shift supervisor within our store. You will begin your journey with us as a Barista, where you will play a crucial role in welcoming customers to our bubble tea shop and meticulously crafting their orders to perfection. Your primary focus will be on ensuring that each patron not only enjoys their beverages but also relishes their overall experience at our establishment.
As you hone your essential drink-making skills, we will provide comprehensive training in managing customer relationships, leadership, shift management, and ultimately, how to oversee a shift. This will encompass tasks such as proper prep work, labor management, sales management, food safety, and handling emergency situations.
Upon mastering these skills and completing the required tasks, you will undergo a shift assessment. During this assessment, you will have the opportunity to demonstrate your ability to run a shift as a supervisor. Successful completion of the assessment will lead to a promotion to the role of shift supervisor. This promotion marks just the beginning of your career journey with our company. As a shift supervisor, you will have the chance to progress further into roles such as assistant general manager and ultimately, store manager.
The ideal candidate will possess a genuine passion for beverages and harbor aspirations for career advancement within our company. We view this role as a pivotal stepping stone towards assuming greater responsibilities within our organization. At our core, we are dedicated to nurturing internal growth and development, and therefore, we actively encourage candidates who are eager to explore long-term career opportunities with our brand.
Responsibilities:
Welcome customers into the bubble tea shop with a smile
Take food and beverage orders
Explain the menu items to customers
Create a variety of drinks, from basic to more complex
Enter orders into the POS system with accuracy and efficiency
Bus tables and wipe down surfaces
Maintain a clean work environment
Ability and willingness to learn the required development items to become a shift supervisor
Qualifications:
Familiarity with food safety guidelines
Willingness to learn how to make beverages
Excellent customer service skills
Strong problem-solving skills
Ability to remain calm in a fast-paced environment
Ability to stand for extended periods
Commute to work without assistance