TOGETHER WITH OUR PARTNERS, COMAGINE HEALTH WORKS TO IMPROVE HEALTH AND CREATE A BETTER HEALTH CARE SYSTEM SO THAT PEOPLE AND COMMUNITIES WILL FLOURISH.
As a trusted, neutral party, we work with our partners to fix key, intractable health and health care delivery problems. In all our engagements and initiatives, we draw upon our deep expertise in quality improvement, care management, health information technology, analytics, and research and evaluation.
The Program Coordinator will support a team of behavioral health clinical staff in the administration of our program to support individuals with chronic mental illness. The Program Coordinator assists the clinical team by conducting all non-clinical tasks essential to the success of the program.
We offer a competitive pay and benefits package plus employment with Comagine Health qualifies if you apply for the Public Service Loan Forgiveness (PSLF) Program!
WHAT YOU’LL BE DOING:
- Coordinates initiatives, tracks, and monitors progress, and sets timelines for delegated assignments
- Coordinates, organizes, and maintains effective filing system and performs complex data entry and data management
- Ensures all records and business sensitive information are developed, distributed, handled, retrieved, and archived
- Develops and maintains documents, reports, templates, etc.,
- Schedules appointment with recipients along with their support team and clinical staff
- Monitors services under the direction of clinical staff and calls providers and recipients to ensure services are being delivered in accordance with the Person-Centered Service Plans (PCSP), notifying case managers of any discrepancies or gaps in service
- Receives and processes requests for service from any source (via phone, fax, SFTP or mail) and coordinates with team
- Performs data entry into systems (both external and internal) for requests, services provided, authorizations, etc.
- Data entry documentation of requests for case management services (limited to nonclinical data or structured clinical data)
- Receipt of referrals from any source •MMIS, Avatar, and EDMS data entry •Scheduling of face-to-face assessments and additional follow-up for QMHPs
- Supports Physicians/Physician Assistants providing UM for OSH •Checking general eligibility status
- Information and referral support
Required Skills
WHAT WOULD MAKE YOU A STRONG FIT FOR OUR ROLE:
- Strong MS Office Suite proficiency and familiarity with database software programs
- Strong organizational skills
- Excellent oral and written communications skills
- Excellent interpersonal and problem-solving skills
- Ability to organize and coordinate multiple simultaneous tasks in a team environment
- Makes decisions in a timely manner
- Is dedicated to meeting the expectations and requirements of internal and external customers
- Acts with customers in mind
- Establishes and maintains effective relationships with customers, gaining their trust and respect
Required Experience
REQUIRED EXPERIENCE:
- BA/BS in a related field
- QMHA certification
- Equivalent combination of education and/or work experience in related field may be substituted
- 4 years of progressive, relevant administrative support
- Experience with a Behavioral health clinical setting experience (preferred)