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Call Center Representative

Cameron University

Call Center Representative

Lawton, OK
Full Time
Paid
  • Responsibilities

    This posting is to create a pool of interested applicants from which the department may draw as sections become open at any point during the academic year. This posting may or may not result in hiring, dependent on our current needs, but we will keep applications on file. We are seeking adjunct Art, Music and Theatre Arts instructors for Cameron University in Duncan and/or Lawton.

     

    RESPONSIBILITIES:

    Adjuncts holding this position may teach a maximum of 9 credit hours a semester. Other duties as assigned. We are especially interested in faculty who can teach graphic design and applied music.

     

    MINIMUM QUALIFICATIONS:

    For courses in baccalaureate programs, a Master’s Degree in the field of instruction is required. In some cases, a Bachelor’s degree. 18 hours of work in the specific field, and significant experience in the field can establish eligibility.

     

    PREFERRED QUALIFICATIONS:

    Master’s Degree in the appropriate field and significant teaching experience.

     

    SALARY:  

    Commensurate with experience and qualifications.

     

    INSTITUTION:

    Cameron University (www.cameron.edu) is a state-supported regional institution located in Lawton, Oklahoma, that offers undergraduate and graduate degrees. Dedicated to excellence, the university provides a wide range of economic, cultural, and educational opportunities for the betterment of all citizens. Master's-level graduate degrees are offered in business, behavioral sciences, and education; baccalaureate programs are offered in more than forty disciplines, and associate degrees are offered in many others. The close proximity of Fort Sill contributes to an area rich in cultural diversity and provides the opportunity for frequent cooperative efforts. The combined community of Lawton/Fort Sill has a population of more than 100,000 and is located adjacent to the picturesque Wichita Mountains Wildlife Refuge. A copy of the University’s Annual Security Report, listing crime statistics and university policies, is available by contacting the Office of Public Safety or by accessing the report online at www.cameron.edu/ops.

     

     

    APPLICATION PROCEDURE:  

    Applicants must apply online at https://cameronhr.silkroad.com/cameronext/EmploymentListings.html.

     

    REQUIRED DOCUMENTS:

    • Attach a cover letter that includes availability
    • Current CV/Resume
    • Transcripts
    • Three professional references names, addresses and telephone numbers

     

     EEO/AA EMPLOYER/VETS/DISABILITY

    Required Skills Required Experience

  • Qualifications

     Customer Services:

    • Welcoming patients and visitors.
    • Answering and referring inquiries within scope of practice.
    • Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.
    • Maintains communication between medical staff, administrative staff, and/or patient/families.

    Clinical Services:

    • Maintains and updates medical records.

    • Appointment Scheduling.

    • Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.

    • Scans and uploads patient clinical documents into medical chart.

    • Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.

    • Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.

    • As directed by medical provider and within scope of practice, provide patient education.

     

    Environmental Services:

    • Ensures all equipment in exams and surgical rooms are clean and properly set up.

    • Contributes to the overall cleanliness and appearance of personal work space and department.

    • Monitors clinical supply levels in exam rooms and stock room and requests when needed.

    • Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.

     

     

  • Industry
    Education