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Client Relations Representative

TEC West

Client Relations Representative

Chino, CA
Full Time
Paid
  • Responsibilities

    Job Description

    TEC West has partnered with an awesome manufacturing company in Chino, CA to hire Client Relations Representatives! You will be responsible for assisting clients by providing product and service information and resolving technical issues. If interested and qualified, please submit your resume to this posting and contact Olivia @ 949-537-0878 for more information!  RESPONSIBILITIES:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    ​QUALIFICATIONS:

    • Previous experience in customer service, sales, or other related fields
    • B2B experience REQUIRED 
    • Bilingual Spanish- preferred 
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

    Company Description

    TEC West Inc. specializes in providing innovative, comprehensive staffing solutions. Our expertise encompasses tailoring our service capabilities to meet each client and employee's individual needs.