The Aguirre Law Firm APC is an established and trusted immigration law firm with a strong team motivated by the positive changes they create for our clients and immigrant community. Our Team is looking for a like minded individual with the same values and motivations.

We are seeking a Spanish speaking individual who is passionate, talented, and has at least 1 - 2 years of immigration law experience for our Los Angeles. This individual should have basic knowledge of case management and immigration laws. We seek someone who is personable, hungry to learn, and eager to work in a team environment where growth is dictated by the effort put in.

We compensate our TEAM members well by offering competitive wages, PTO, Healthcare+, paid holidays and more. Our TEAM dynamics allow for upward mobility with no limit to your professional growth. Our TEAM prides itself in creating an easy learning environment while collectively helping each other through the toughest tasks.

The Aguirre Law Firm, APC prides itself in providing honest and reliable services the community can trust. We have assisted thousands of immigrants legalize their status and defended them against deportation. Our success is based on our client’s referrals after providing excellent and trustworthy services.

If you feel that you need a fulfilling career while working with some of the best professionals in the business, please apply to this ad. Only applicants that meet the criteria will be given priority.

Job Qualifications and Competencies

• Must be able to speak, read, and write Spanish fluently is REQUIRED
• 1 year Immigration Experience Required - 2 years of Immigration experience is Preferred.
• Ability to take initiative and problem solve
• Excellent verbal and written communication skills
• Excellent phone skills
• Excellent organizational and prioritizing skills
• Attention to detail
• Interpersonal skills and customer service skills required
• Ability to type at least 45 wpm
• Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook, internet proficient
• Ability to occasionally lift large case files of an excess weight of 25 Lbs.
• Ability to multitask in a fast paced environment

Job Description

Provide excellent customer services and greet clients when they enter our office

Answer, screen, and forward phone calls in a professional manner and take detailed messages to assist and support the caseworkers or clients answering basic questions

Oversee the consultation process from providing intake, reviewing it, quoting and scheduling the client using our case management system.

Complete tasks assigned on Customer Management System.

Follow up on potential new clients after they inquiry on services.

Collect and accurately process monthly and consultation payments

Assist with basic contract and case creation

Assist with calendaring appointment to avoid conflict and try to assure office efficiency

Assisting in completing general tasks, including with copying, scanning, faxing, emailing, and note-taking

Assist to processing mail- register and calendar appointment and deadlines

Assist with client billing and questions

Assist with closing and archiving/scanning cases/files

Prepare form communications via text/email/letters for clients and sales leads

Complete accurate English translations from Spanish & serve as interpreter as needed

Assist in document collection of USCIS and EOIR cases, when needed.

Assist or complete government applications, if needed.

Work 1 Saturday that the office is open - or otherwise agreed by both Employer and Employee.

Other reception related tasks to assist office as a team player

Assist case managers with case management duties and tasks

Assist with file maintenance and maintain up to date information

Assist case managers with timely collection of required document for a case

Efficient communication with case managers & attorneys regarding case issues

Assist with accurate preparation of filing applications and supporting documents

Assist with timely responses to client’s questions and communications

Assist in registering, organizing, and filing correspondence from the government and clients

Assist with data entry and data maintenance in Company Software CMaS

Other case management related tasks to assist office as a team player

Assist with status phone calls for case managers

Answering client questions when able to Pull and file mail when needed

Assist with case research