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Receptionist / Case Manager Assistant (Los Angeles Office)

THE AGUIRRE LAW FIRM, APC

Receptionist / Case Manager Assistant (Los Angeles Office)

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company parties

    Competitive salary

    Dental insurance

    Free food & snacks

    Health insurance

    Opportunity for advancement

    Vision insurance

    The Aguirre Law Firm APC is an established and trusted immigration law firm with a strong team motivated by the positive changes they create for our clients and immigrant community. Our Team is looking for a like minded individual with the same values and motivations.

    We are seeking a Spanish speaking individual who is passionate, talented, and has at least 1 - 2 years of reception experience managing high call volume, and excellent customer experience skills, and 1- 2 years experience working in Immigration. It is preferred that individual should have basic knowledge of case management and immigration laws. We seek someone who is personable, hungry to learn, and eager to work in a team environment where growth is dictated by the effort put in.

    We compensate our TEAM members well by offering competitive wages, PTO, Healthcare+, paid holidays and more. Our TEAM dynamics allow for upward mobility with no limit to your professional growth. Our TEAM prides itself in creating an easy learning environment while collectively helping each other through the toughest tasks.

    The Aguirre Law Firm, APC prides itself in providing honest and reliable services the community can trust. We have assisted thousands of immigrants legalize their status and defended them against deportation. Our success is based on our client’s referrals after providing excellent and trustworthy services.

    If you feel that you need a fulfilling career while working with some of the best professionals in the business, please apply to this ad. Only applicants that meet the criteria will be given priority.

    Job Qualifications and Competencies

    • Must be able to speak, read, and write Spanish fluently is REQUIRED -1 -2 years Reception work required
    • 1 - 2 years of Immigration experience is highly preferred
    • Ability to take initiative and problem solve
    • Excellent verbal and written communication skills
    • Excellent phone skills
    • Excellent organizational and prioritizing skills
    • Attention to detail
    • Interpersonal skills and customer service skills required
    • Ability to type at least 45 wpm
    • Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook, internet proficient
    • Ability to occasionally lift large case files of an excess weight of 25 Lbs.
    • Ability to multitask in a fast paced environment

    Job Description

    • Ability to screen, assist, and direct up to 50+ calls a day
    • Work with supervisor and supervising attorneys to oversee case management
    • Communicate with clients to explain immigration process and requirements
    • Collect relevant information and documents in support of applications
    • Fill out applications accurately and review for any errors -Assist with processing all mail (incoming, outgoing, and register)
    • Manage and meet client and task deadlines
    • Process incoming and outgoing mail
    • Provide detailed notes in office case management system
    • Translate documents as needed
    • Provide assistance to team as needed
    • Contribute ideas to further grow and develop our firm
    • Have reliable transportation to occasional travel to court or post office and important errands