Benefits:

Flexible schedule

Free food & snacks

Opportunity for advancement

Training & development

Are you seeking a workplace that prioritizes culture? Looking for a flexible schedule? The Lyle Group has a unique opportunity for you!

At The Lyle Group, customer experience is the key to our success, and we're expanding our team to enhance that experience even further. Join our acquisition team as a Customer Experience Specialist, helping onboard new customers and ensuring they have a seamless experience.

Why Join Us?

A culture-focused environment that prioritizes employee satisfaction

Flexible schedules that accommodate your lifestyle

A supportive team that values your input

Key Responsibilities:

Assist customers in person and over the phone with billing setup, online accounts, and communication preferences

Ensure customers can easily find policy information and reach us for assistance

Follow up with customers requiring billing support or reminders

Manage payments and respond to phone inquiries

Qualifications:

Exceptional verbal and written communication skills

Clear, direct communicator with strong leadership qualities

Strong organizational skills, attention to detail, and multitasking ability

Passionate about relationship building and driven to meet customer needs

Bilingual skills are a major plus

Work Hours:

Part-time (20-25 hours/week)

Office hours are 8 a.m. to 5 p.m., Monday-Friday

Flexible scheduling options available (e.g., 3 days a week or morning shifts)

Ready to Apply? Give us a call at 320-200-6242 to arrange an interview with Pete Lyle, our Agency Owner. Emails are not accepted.