Job Description

FULL-TIME POSITION - MEDICAL BENEFITS/401K, MONTHLY BONUSES, PAID TIME OFF!

STORE HOURS: 8:30-7:00 PM MON-SAT.

Customer Service Associate will assist in the day-to-day operations of this retail location. Looking for a Customer Service Associate join our team and can deliver world-class customer service to all customers. We provide a relaxed, fun, friendly, and flexible work environment.

RESPONSIBILITIES

• Monitors evaluate and helps maximize customer service delivery and customer satisfaction
• Helps develop and implement the store marketing program
• Helps manages inventory
• Helps oversee center maintenance, including cleanliness, safety, and organization
• Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
• Takes ownership of the customer's shipping needs and offers viable solutions
• Strong computer skills, including Microsoft Office and Adobe Suites
• Prompt, reliable, and responsible
• Able to lift 50+ pounds

QUALIFICATIONS

• A high school diploma or GED required
• One year of supervisory experience in logistics, retail, or other relevant industry
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong customer service skills and abilities
• Highly organized and detail-oriented

Company Description

The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of the business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.