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Insurance Customer Service Representative

THOMAS CIZEK-Farmers Insurance Agency

Insurance Customer Service Representative

Traverse City, MI
Full Time
Paid
  • Responsibilities

    Job Description

    If you believe success is a choice and want to an opportunity to become successful, apply NOW.  We need someone who is organized, has a positive attitude and a confident personality.   As a Customer Service Representative with our agency you will be the face of our office.  You will work with existing customers that call, text, email or walk-in.  If you have experience in a customer service roll or in an insurance agency and want to become more successful and better compensated APPLY TODAY!  

     

    BENEFITS Paid Holidays, Vacation, Sick & Personal Leave

    Excellent Compensation including monthly bonuses!

    Dental & Vision Insurance

    No Weekends or evening work

    Employer Paid Licensing and Continuing Education

    Free Lunch Friday!

    RESPONSIBILITIES

    • Provide awesome customer service.
    • Assist customers with policy changes, documents, billing and payments.
    • Review existing policies with customers prior to renewal. 
    • Process in-coming phone, text, mail and e-mail. 
    • Process agency ''alerts'' which indicate potential policy problems.
    • Manage office supplies.

    REQUIREMENTS

    • Self Starter with positive outlook and a genuine willingness to learn.
    • Exceptional computer and phone skills
    • Must possess or be able to obtain a Property & Casualty insurance license (employer paid licensing.)
    • Minimum education: Associate’s degree in Business, Marketing or related degree (or equivalent job experience).