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General Manager and Assistant General Manager Fitness Club

TITLE Boxing Club

General Manager and Assistant General Manager Fitness Club

Kansas City, MO
Full Time
Paid
  • Responsibilities

    TITLE Boxing Club was founded in 2008. TITLE Boxing Club is the largest franchiser of fitness boxing studios in the United States. Through TITLE Boxing Club Metcalf (our affiliate) we own and operate two fitness boxing clubs in Kansas and Missouri. We also operate a digital subscription service under this brand (TITLE Boxing Club On Demand). Since its founding, TITLE Boxing Club has focused on bringing the most original and authentic fitness boxing class to the boutique studio market.

    General Manager/Assistant General Manager (locations in KS and MO)

    TITLE Boxing Club is looking for a General Manager or Assistant General Manager to lead the club with all aspects of studio performance, operations and growth! This will include team development, sales and local marketing, finance, inventory management, brand standards, and facilities. You will facilitate studio community to help drive membership, revenue, and sales goals. This role is ideal for someone who is a self-motivated leader and has the ability to provide a premier customer experience for all clients.

    General Manager/Assistant General Manager Responsibilities:

    Customer Experience/Growth

    Oversee club operations and client services including group classes, private training, retail sales, and special club events.

    Increase club revenue through membership, client retention, and generating retail sales.

    Create and facilitate a club community to enhance the member experience.

    Be an expert on TITLE Boxing Club/BoxUnion Operating System (BOS) to help understand and analyze client’s purchase trends and behaviors to drive growth.

    Marketing/Business Development

    Drive membership through in-club events (product sampling, partnerships, and influencer events), club promotions and outreach.

    Support the marketing team with strategies targeting local market and VIP client/media relationship building both inside and outside the club.

    Partner with other TITLE Boxing Clubs and BoxUnion studios to identify and execute various events/opportunities to grow the brand and member reach across the region.

    Team Leadership/Operations

    Foster and develop a high-performing club by recruiting, hiring, training, motivating and managing the front desk team including managing schedules, verifying staff hours, developing processes and procedures and ensuring local compliance.

    Assist with the onboarding and training of front desk team members.

    Work alongside other General Managers to develop and coach best practices including policies, procedures and processes.

    Responsible for the performance of the studio’s financials (P&L).

    Assist in studio maintenance (AV Equipment, showers, supply inventory, lockers etc.) to ensure it maintains an upscale fitness atmosphere focused on a premier customer experience.

    Conduct daily walk-throughs of the club to ensure it adheres to brand standard and cleanliness.

    Attend and participate in training programs and management meetings.

    To succeed in this role, you will need:

    3+ years of prior management experience within health and fitness, luxury retail, or hospitality space.

    Must have an affinity and passion for fitness, wellness, and working with others.

    Experience in training and motivating team members.

    Confident in generating sales through management of digital lead, conversions, and daily inquiries about the studio.

    Ability to influence and partner with other senior leaders within the organization.

    Excellent verbal and written communications.

    Positivity, enthusiasm, self-motivation, and commitment to established goals.

    Ability to work well under pressure, problem solve, and multi-task in a fast-paced environment.

    Understand accounting principles and cash processing procedures.

    Attention to detail as well as solid organization/time management skills.

    Ability to work a varied schedule including occasional long hours, early mornings, late evenings, weekends, and some holidays.

    Proficient in Microsoft Suite (Word and Excel).

    Additional Qualifications:

    HS Diploma

    Bachelor’s Degree preferred

    Experienced and knowledgeable of ClubReady and Emma a plus!

    Compensation & Benefits:

    PTO, Sick-Leave, Medical/Dental/Vision insurance, and 401(k).

    Growth potential within the organization.

    Unlimited use of owned and operated TITLE Boxing Clubs, BoxUnion studios and TITLE Boxing Club/BoxUnion Digital.

    TITLE Boxing Club is a leader in the fitness boxing experience with opportunity for growth!

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Title Boxing Corporate.