Job Description
WANTED:
Energetic and motivated conversationalist with strong verbal and written communication skills. The ideal candidate will be able to contact current property homeowners who may be interested in selling their house by placing numerous telephone calls. They will be responsible for explaining the selling process and ultimately schedule appointments to view and assess the property.
SUMMARY AND GENERAL NATURE OF THE POSITION
TKH Investments believes in providing win-win solutions to assist homeowners with getting out of a difficult situation, like a pending foreclosure, owning a burdensome or unwanted property, inherited properties or any other stressful home ownership situation regarding a residential property. We are problem solvers who buy houses quickly with a fair offer, thus alleviating stress for the homeowner.
The Virtual Inside Sales Representative will contact numerous homeowners via telephone, ascertain interest, explain the process and ultimately schedule an appointment for our field specialists to view and assess the property. The Virtual Inside Sales Representative will further advance the goals of the company and directly contribute to the financial success of the organization by successfully fulfilling the duties of this position.
DUTIES AND TASKS RELATED TO SUCCESS
The Inside Sales Representative's duties and tasks are directly related to our company's financial success and overall mission of supporting homeowners in selling their burdensome houses fast and fairly. The following are the duties related to being successful in this role:
● Contact homeowners to discuss current property situation. This work requires high energy and production. The Inside Sales Representative will be required to contact numerous homeowners each workday.
● Use prepared sales scripts in order to persuade potential clients to consider selling their properties
● Develop constructive and cooperative working relationships with other team members and external contacts and maintain them over time
● Obtain client information from company-provided lists and databases, including the homeowner's name, address, property condition details, etc., and enter information into a computer database to maintain records
● Have the judgement and ability to adjust scripts to better target the needs and interests of specific individuals
● Schedule appointments for field specialist to meet with prospective sellers
● Other duties as needed or assigned
THE EMPLOYMENT RELATIONSHIP
TKH Investments wants you to be successful in the Virtual Inside Sales Representative role. You will be provided with the tools you need in order to achieve results. Here are some important details about the employment relationship:
● Full-time virtual position.
● Work hours are flexible and will be determined based on business necessity and employee availability. This will be reviewed and agreed to as of day one and moving forward on an as-needed basis.
● Key performance measurements and indicators will be clearly defined and discussed.
● We believe in a pay for performance philosophy, and we reward outstanding results, contributions and/or exceeding key performance indicators. We offer a competitive salary and offer a comprehensive benefits package.
● All contact with the homeowners is conducted on the phone. To be successful in this position, you must have a dedicated work area which provides a professional atmosphere with minimal background noise.
● The Inside Sales Representative;
○ does not have to be US based; this position can be performed anywhere in the world.
○ will report directly to the Operations Manager.
○ will be part of our high-energy Inside Sales team.
○ is not responsible for supervising personnel.
KEY PERFORMANCE INDICATORS
The Virtual Inside Sales Representative will be evaluated based on the following criteria:
● Making 15+ contacts per hour, conducting 25 discussions per day with prospective sellers and producing three to five leads for additional follow-up per day
● Ensuring the majority of work time spent talking with homeowners interested in selling their homes exceeds time spent on administrative tasks
REQUIRED/PREFERRED EXPERIENCE
No inside sales experience is required to apply for this job, however, strong candidates for the Virtual Inside Sales Representative position would have the following knowledge, skills, abilities, experiences, and passions:
● Previous inside sales, other sales, telemarketing, marketing, or administrative assistant experience
● Strong rapport building skills
● Strong customer service skills and active listening abilities and a comfort level communicating via telephone while also being able to take detailed notes
● The capability to tailor communication to a variety of audiences
● Proven fluency in English, both written and verbal, is required
● Proven fluency in Spanish, both written and verbal, is a plus
● Candidates with previous real estate experience and knowledge would be an added bonus
● A quiet working space that will communicate to current property owners that your sole focus and attention is on them
HOW TO APPLY
● Please submit a resume along with a short audio recording. In the audio recording please answer the following questions:
○ Why are you a good fit for the position
○ Discuss your employment history
○ Your availability and when you can start
● After submission, you will receive an email from us where you will be advised on how to proceed.
● Pay for the position will be $1,500/month + $500 on closed deals
Please email your resume and audio recording to Toussaint@gvgcapital.org
Company Description
TKH Investments is a real estate investment company located in the Pittsburgh area, with a primary focus on buying, selling and renovating properties.