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CALL CENTER EXPERIENCE!!

TKO

CALL CENTER EXPERIENCE!!

National
Full Time
Paid
  • Responsibilities

    Job Description

    Event Sales, Event Assistant, Events Planning, Sales Implementation, and Marketing Communications experience is an advantage.

     

    Purpose of the EVENTS ASSISTANT:

    To maximize the effectiveness of the events sales team by producing high-quality customers for our clients and working as part of a team to support and have personal accountability for driving successful sales and marketing goals.

    The role provides a high level of sales support to customers by ensuring all queries are responded to in an efficient, professional, and timely manner. You will help develop new and existing opportunities and commercial sales relations for our clients.

     

    Major Tasks and Responsibilities as an EVENTS ASSISTANT:

    • Follow up with customers to drive uptake of promotional initiatives across all private and public sector event channels

    • Identify opportunities and implement sales strategies

    • Proactively follow up leads generated from events

    • Use of initiative to identify and follow up opportunities with customers

    • Generate new business for our clients

    • Work closely with the sales and marketing teams to achieve sales objectives

    • Discuss commercial terms or promotional details to potential customers

    • Contribute to the team performance by sharing information and implementing best practices

     

    Employment Requirements:

    • Knowledge, skills, and experience

    • Computer literate/keyboard skills

    • Highly desirable: 1-2 years working within a sales environment preferably

    • Excellent interpersonal skills

    • High degree of accuracy

    • Demonstrated ability to prioritize issues

    • Previous experience with customer databases ( ideally)

     

    Intellectual qualities:

    • Must be able to deal with technical product information

    • Ability to adapt procedures to a new and more effective way of working (in relation primarily to customer management and promotional activity support)

     

    People skills:

    • Ability to build strong working relationships (internal/external)

    • Excellent communication skills - verbal and written

    • Ability to persuade, influence, and negotiate effectively at all levels

     

    Disposition and personality:

    • Determined

    • Professional communicator

    • Team worker

    • Reliable

    • Sociable

     

    Type of person:

    • Self-motivated

    • Achievement orientated

    • Ability to use own initiative

    • Ability to perform effectively when there are pressure peaks

    • Sets high standards and consistently achieves them

     

    Geography:

    • Must be within comfortable commuting distance to our Atlanta Offices.

    Company Description

    We are the hottest new experiential marketing firm in the city of Atlanta! We throw back the human element into marketing. We give all avenues of our work the attention to detail required to provide a superior experience for all of our clients professionally, by making it more personable. We develop innovative strategies to market and promote our clients’ products and services. We provide our clients with our dedicated and passionate team to represent their brand.