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Customer Service Clerk

TLC Staffing

Customer Service Clerk

Rancho Cucamonga, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are looking for a Customer Service Clerk with hospital, urgent care or surgical center experience working with patient accounts.

    Responsible for the overall management of the patient encounter to ensure effective customer service, compliant billing and collection, correspondence management, claim follow-up, accurate payment and adjustment reconciliation, correspondence review and compliance of overall K.P.I. and departmental standards.

    High school diploma or GED preferred. __

    An individual with one to three years’ diverse experience in a healthcare setting, with comprehension of medical billing and collection, with a financial background in account receivable.

    Ability to communicate effectively with others, strong analytical skills. Knowledge of regulatory billing and HIPAA guidelines.

    Competent in the use of desktop computers, ten key, copy machine and fax machine. Proficient in Microsoft word, excel, outlook and similar programs.

    PHYSICAL REQUIREMENTS: Must be able to perform the essential physical requirements of the job as noted on the job description.

    Monday - Friday 7:00am or 8:00am start 8 hour shifts, and some weekends

    Payrate $18-20 per hour

    Company Description

    Over the years, we have served hundreds of employers, ranging from start-ups to Fortune 500 firms, and we have helped nearly 30,000 people to find rewarding employment. But today, temporary staffing is not enough. Today, we are The Longship Group, an organization providing consulting, training, recruiting and staffing services to employers throughout Southern California, North Carolina, SW Florida and beyond. Today, we deliver creative solutions to our client's people related business challenges.