Job Description

LEGAL POLICY OPERATIONS AGENT - SOCIAL NETWORKING INDUSTRY Pay Rate: $38-$41/hr Start Date: ASAP 12 - Month Contract Role Department: T&S Legal Policy Job Category: Legal, IP & Policy REMOTE ROLE - 100% PLEASE NOTE THAT COMPLETE FLUENCY IN ENGLISH AND ONE OF THE FOLLOWING LANGUAGES IS REQUIRED FOR THE ROLE: URDU, TELUGU, THAI, BAHASA INDONESIA, JAPANESE, KOREAN. IT'S IMPORTANT THE CANDIDATES CAN READ THEIR OWN ALPHABET General Overview:

Our client is seeking a "Legal Policy Operations Agent" with a passion for technology and joining a leading social media and networking provider. In this position you will join the Legal Policy team in San Francisco. Legal Policy is responsible for processing sensitive global legal requests, such as court orders or requests to remove content, from start to finish including document intake, logging, analysis, processing, and follow-up. The teams in the Trust & Safety (T&S) department are on the front lines of safety, speech, and policy issues that affect the Internet. They work to ensure user trust, protect user rights, and mitigate legal risk through policy definition, Terms of Service enforcement, and safety advocacy. They innovate, experiment, and move at a fast pace. They’re a learning organization with a growth mindset, and we’re always looking for ways to improve policies and the company. SCHEDULE COULD INCLUDE, MONDAY-FRIDAY AND/OR WEEKEND COVERAGE (SUNDAY-THURSDAY OR TUESDAY-SATURDAY SCHEDULE).YOU MAY BE EXPOSED TO SENSITIVE OR GRAPHIC CONTENT, INCLUDING BUT NOT LIMITED TO, VULGAR LANGUAGE, VIOLENT THREATS, PORNOGRAPHY AND OTHER GRAPHIC IMAGES. Duties:

• Handle global legal requests for content removal, helping to keep our legal process operations organized and on track
• Be responsible for supporting your team in making sure requests are processed, tracked, and completed in an efficient and timely manner
• Escalating unusual or sensitive requests to Legal Policy management, legal, or other stakeholders
• Work closely with Legal Policy team members in San Francisco, Ireland, and Singapore on prioritizing requests appropriately
• Serve on an on-call rotation, working closely with other members of Trust & Safety to provide timely responses to emergency requests from all over the world

Education & Experience:

• Bachelor’s Degree or equivalent education / experience
• PLEASE NOTE THAT COMPLETE FLUENCY IN ENGLISH AND ONE OF THE FOLLOWING LANGUAGES IS REQUIRED FOR THE ROLE: URDU, TELUGU, THAI, BAHASA INDONESIA, JAPANESE, KOREAN. IT'S IMPORTANT THE CANDIDATES CAN READ THEIR OWN ALPHABET
• Deliver consistent high-quality work
• Manage your time and prioritize work effectively
• Think strategically about challenging global issues

Please submit your resume in Word or PDF version to be considered.

Company Description

The TPS Group, www.tpsmithgroup.com, is a recruiting and staffing firm that is a trusted recruiting partner to top companies.