MECHANICAL ASSISTANCE COORDINATION

POSITION SUMMARY:

Coordinate and assistance to the train crew with operational failures or defects on Locomotives and Cars.to avoid the delay of trains on line.

Position Requirements

FORMAL EDUCATION:

1. Mechanical or Electrical Engineering or Technical School

2. English Language (medium level)

EXPERIENCE:

1. Mechanical Locomotives Shop

2. Mechanical and Electrical Troubleshooting

3. FRA/SCT regulation Basic Level

4. Call Center (Technical Support)

SKILLS:

1. People management and team work.

2. Windows Office

3. Call Center Operation

ESSENTIAL FUNCTIONS:

Assistance to train crew with operational failure of cars and locomotives.

Coordinate the Technical assistance on site for full assistance

Drive the matrix communication, rules, processes standards and reporting.

Coordinate execution efforts regarding wayside detector technology.

Collaborate with Mechanical US team.

OTHER FUNCTIONS:

Measure and publish metrics related to off line-shopping events.

Drive the time to response the alerts, received from the security devices installed on track

Required Skills Required Experience

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Reviews loan documentation to determine accuracy and validity of sources and appropriateness for use.
2. Processes loan applications, gathers and reviews all supporting documents to ensure they correspond to the loan application and is correctly entered into the system.
3. Uses knowledge of Federal tax returns to determine and verify sufficient income to support loan request if necessary.
4. Analyzes and/or reviews credit bureau data to identify cross-sell opportunities of other Credit Union and CUSO products and services.
5. Audits loan files to ensure they are accurate and complete.
6. Ensures compliance with applicable federal and/or state laws, regulations and/or credit union rules, standards and guidelines.
7. Establishes contact with member to communicate loan status, approval conditions, and counter-offers.
8. Prepares and funds completed loan packages in a timely manner and distributes to member, in accordance with member requests and Credit Union lending policy.
9. Supports corporate campaigns and facilitates department activity to generate increased loan production, e.g. contests, motivational programs, and incentives.
10. Open new accounts in accordance with Credit Union policies and procedures for the purpose of funding indirect loans (CUDL).
11. Ensures that established personal and department loan production goals are attained.
12. Effectively interacts with external parties to facilitate completion of loan documentation and internal parties regarding member service, problems and/or error resolution.
13. Balances general ledger accounts associated with loan transactions.
14. Processes and funds all employee, board and volunteer loan requests
15. Communicates effectively with all levels of management and maintains the confidentiality of all loans.
16. Fosters dealer relationships through daily contact, e.g. provides loan information, and resolves various contract issues.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs other duties as assigned.