Job Description

IMMEDIATE NEED! SEEKING MOTIVATED WORK FROM HOME - CUSTOMER CARE REPRESENTATIVES | HOURLY PAY + INCENTIVES

ABOUT THE OPPORTUNITY:

TRC Staffing is seeking fun, energetic WORK FROM HOME - CUSTOMER CARE REPRESENTATIVES for our client in Montgomery, AL! In this role, you will be assisting customers with general account issues, handling payments/setting up payment arrangements, and turning on/off/transferring of services. This is a full-time, 40/HR a week position!

START DATE | September 2020

LOCATION BASE | Montgomery, Alabama

PRODUCTION HOURS | Must have open availability to work Monday-Friday, between the hours of 6AM-7PM, no weekends! Full-time, guaranteed 40/HR weeks.

JOB TYPE | Virtual, Work from Home (candidates will need to be willing to come to the office to pick up their work from home equipment in MONTGOMERY, AL)

CORE RESPONSIBILITIES

• Answering inbound calls regarding customers gas and electric utility services
• Taking payments, setting up payment arrangements on accounts
• Starting, stopping, transferring services
• Sales
• Updating customer account information in the database
• Assisting with Billing inquiries/bill break downs

JOB QUALIFICATIONS

• Previous experience in Customer Service, Sales, Call Center or other related fields
• Exceptional oral/written communication skills, listening skills and professional phone etiquette
• Computer Literacy, ability to navigate multiple screens
• Ability to think outside the box to present viable solutions to the customer
• High School Diploma or Equivalent required

For immediate consideration, please send Resumes to IYANA.HOPKINS@TRCSTAFFING.COM. Enter in the Subject Line, "WFH-Customer Care Specialist"

Company Description

ABOUT TRC: TRC Staffing Services is committed to providing the very best service our industry has to offer. We believe it all starts with people. We aim to hire the best people in the industry and provide an environment that promotes their growth. Our mission is to help our clients build their businesses and help our employees build their future. TRC Staffing Services, Inc. is an Equal Opportunity Employer and considers all qualified candidates for employment without regard to race, color, religion, gender, gender identification, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.