Job Description

IMMEDIATE NEED! SEEKING MOTIVATED WORK FROM HOME – CALL CENTER AGENTS | HOURLY PAY + INCENTIVES

ABOUT THE OPPORTUNITY:

Do strive working in the Customer Service field? Do you make it your top priority to give your customer the A+ experience they are looking for? WELL THIS MAY BE THE JOB FOR YOU!

TRC Staffing is seeking fun, energetic WORK FROM HOME – CALL CENTER AGENTS for our client in Montgomery, AL! In this role, you will be assisting customers with general account issues, handling payments/setting up payment arrangements, and turning on/off/transferring of services. This is a full-time, 40/HR a week position!

START DATE | November 2, 2020

LOCATION BASE | Montgomery, Alabama

PRODUCTION HOURS | Must have open availability to work Monday-Friday, between the hours of 6AM-6PM, mandatory 10/HR shifts on Mondays. No weekends!

JOB TYPE | Virtual, Work from Home (Equipment will be shipped!)

CORE RESPONSIBILITIES

• Answering inbound calls regarding customers gas and electric utility services
• Taking payments, setting up payment arrangements on accounts
• Starting, stopping, transferring services
• Sales
• Updating customer account information in the database
• Assisting with Billing inquiries/bill break downs

JOB QUALIFICATIONS

• Previous experience in Customer Service, Sales, Call Center or other related fields
• Exceptional oral/written communication skills, listening skills and professional phone etiquette
• Computer Literacy, ability to navigate multiple screens
• Ability to think outside the box to present viable solutions to the customer
• High School Diploma or Equivalent required

For immediate consideration, please send Resumes to IYANA.HOPKINS@TRCSTAFFING.COM. Enter in the Subject Line, "WFH-Call Center Agent"

Company Description

ABOUT TRC: TRC Staffing Services is committed to providing the very best service our industry has to offer. We believe it all starts with people. We aim to hire the best people in the industry and provide an environment that promotes their growth. Our clients understand the power of a strong, dedicated staffing partner and have the ability to leverage this partnership to their advantage. TRC Staffing Services, Inc. is an Equal Opportunity Employer and considers all qualified candidates for employment without regard to race, color, religion, gender, gender identification, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.