Customer Service Specialist
Job Description
TRC ON BEHALF OF OUR CLIENT IS LOOKING TO GROW THEIR TEAM AND ADD 2 SALES SUPPORT ASSOCIATES.
THIS 29-YEAR-OLD COMPANY HAS PROUDLY HELPED THOUSANDS OF PEOPLE INTO QUALITY VEHICLES AND ONTO THEIR FEET. JOIN THIS TEAM TO CONTINUE TO HELP THEM DRIVE THEIR MISSION OF HELPING MAKE CAR OWNERSHIP A REALITY FOR THEIR CUSTOMERS
The Sales Support Associate is responsible for providing high quality customer service and assisting the sales team with the sales process. A successful candidate must be energetic, self-motivated and have excellent customer service skills and the ability to answer customer questions.
ESSENTIAL DUTIES
•Greets customers courteously that arrive at location and answers questions pertaining to available inventory.
•Assists Sales Consultants by obtaining customer’s driver’s license and financial information to complete application. Forwards application to Store Manager once completed for Underwriting approval.
•Supports Sales team with identifying vehicles that best fits the customers needs and makes recommendations to Sales Consultants.
•Accompanies customers on test drives and provides information about the features of the vehicle.
•Makes daily calls to past customers, internet leads, and referral agents to generate more business.
•Transports customers to dealership, as needed.
•Transports vehicles between dealerships for lot exchanges and/or customer delivery.
•Assists store with lot oversight to ensure vehicles are ready for sale.
•Performs other duties as assigned.
SKILLS
Computer literacy to include Data Entry and Microsoft Outlook
Excellent verbal and written communication skills.
MUST HAVE:
Current state Driver’s license
HS diploma or GED
Pass a drug screen and background check
Company Description
ABOUT TRC: TRC Staffing Services is committed to providing the very best service our industry has to offer. We believe it all starts with people. We aim to hire the best people in the industry and provide an environment that promotes their growth. Our mission is to help our clients build their businesses and help our employees build their future. TRC Staffing Services, Inc. is an Equal Opportunity Employer and considers all qualified candidates for employment without regard to race, color, religion, gender, gender identification, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.