Job Description
JOB DESCRIPTION
Tri County Furniture Service is a leader in Furniture Service Industry and still growing.
Our headquarters is based in West Palm Beach, FL and we have opened an office in Las Vegas, NV to assist in servicing our West Coast Customers.
We are looking for someone like you to be our service teams next great addition as a
*Customer Service Representative (Bi-Lingual- Spanish is a plus)
*
We are seeking customer-oriented professionals to join our new office team in Las Vegas.
Overall
- Answering incoming calls from our customers, clients, and technicians in the field.
- Outbound calls to consumers to set their service calls
- Review and enter work orders and reports as directed
- Data entry as needed
- Friendly/ courteous communication with our customers on the phone, via email, or chat.
- Resolve customer issues with minimal supervision.
- Executes clerical service functions to include scheduling, routing, and other related duties.
- Update and maintain all customer service reports and records.
- Perform other duties as assigned
Our call-center team functions as a liaison and provides support between our Clients, Customers, and our Technicians in the field. Excellent communication skills are a necessity.
Skills & Requirements
- Qualified candidates will have at least 2 years in a customer service role.
- Candidates must have excellent telephone phone communication skills and possess a clear and professional speaking voice.
- Strong verbal and written communication skills.
- The ability to project professionalism, multi-task, and deliver excellent customer service over the phone and strong computer user skills are also necessary.
- The ideal candidate will have prior experience in the furniture industry (not required).
This is a full-time position we do also currently offer the following benefits:
- PTO days
- Holiday pay
- Life Insurance
- Floating Holiday (Birthday)
- retirement savings
- Overall great work environment.
Job Type: Full-time
Salary: $11.00 to $12.00 /hour
Job Type: Full-time
Pay: $11.00 - $12.00 per hour
Company Description
TCFS is full service furniture repair and cleaning service with technicians in 30 states. We have been in business for 18 years and still growing daily! We are hiring for multiple positions.