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New Home Advisor - TRI Pointe Homes (Bay Area)

Cardis Furniture & Mattresses

New Home Advisor - TRI Pointe Homes (Bay Area)

Attleboro, MA
Paid
  • Responsibilities

    CARDI'S FURNITURE & MATTRESSES IS LOOKING FOR A RESPONSIBLE INDIVIDUAL TO HELP MAINTAIN THE BEAUTIFUL AND CLEAN APPEARANCE OF THE SHOWROOMS SO THAT GUESTS CAN ENJOY AND HAVE AN EXCEPTIONAL SHOPPING EXPERIENCE.

    JOB SUMMARY:

    Primary purpose is to win each day by delivering extraordinary service and value to each customer, every day. A Housekeeping Associate is responsible for producing favorable outcomes for all customers, fellow team members, the company and the communities we serve.

    Maintains appearance of showroom interior and exterior and designated areas through light cleaning, vacuuming, tidying up and other housekeeping related tasks. Performs the disposal of trash. Ensures that all tasks are in compliance with housekeeping standards and are performed in a safe, accurate, and efficient manner.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Performs the routine cleaning of floor areas and non-floor areas, including: sweeping, dusting, window/glass washing, sink scrubbing, vacuuming, toilet cleaning, mopping, spill clean-up, spot cleaning.

    o Dusting track lights, ceiling vents, furniture and furniture accessories throughout the showroom and offices. o Washing walls, glass windows, floors and waste buckets. o Maintain clean tile floors throughout the store. o Vacuum floors and rugs. o Clean escalators and elevators. o Dust furniture and furniture accessories in office and on the floor in stores, as assigned.

    • Performs the following daily activities:

    o Cleaning and maintaining sanitary conditions of restrooms and breakrooms and replenishing supplies. o Wipe down phones o Empty trash receptacles daily by practicing safe and secure trash disposal methods. o Clean glass entry doors o Post signs to notify guests/associates of potential safety hazards (e.g. wet floors).

    • Responds to requests pertaining to area of responsibility from the showroom or customers.
    • Reports any maintenance and/or environment issues, including leaking ceilings, insects, animals, etc to management immediately.
    • Maintains a safe working environment by keeping aisles and work areas organized and clean, conducting walk around safety checks, posting safety signs as required.
    • Adheres to company safety policy by conducting operations in a manner that promotes safety, such as using personal protective equipment (PPE) at all times required, operating manual and mechanical equipment in a safe manner, adhering to safe lifting techniques, and following proper training for learned job hazards and ergonomic risk factors.
    • Provides feedback to management for possible improvements.
    • Assists with training and development of other associates, including on-the-job training for new associates.
    • Participates in training sessions, which will improve and reinforce own knowledge and skills.
    • Attend department / company meetings as required.
    • Communicate and cooperate with supervisors and co-workers.
    • Provides total customer satisfaction through interaction, cooperation and working with associates and managers in all departments. This includes translating with non-English speaking customers if able.
    • Complies with all applicable company health, safety and quality standards, policies, procedures, rules and regulations.
    • Reports to management potential safety issues, hazards or violations.
    • Assists in maintaining security by reporting suspicious activity to management,
    • Perform other functions as needed and required
    • Embraces change by supporting and championing organizational change initiatives.
    • Models company image and culture through positive attitude, spirit of cooperation, appearance and respect for company policies and procedures on every aspect of role functions.

    MANAGEMENT/SUPERVISORY RESPONSIBILITIES

    This position has no management / supervisory responsibilities.

    Required Skills

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or physical demands required.

    KNOWLEDGE/SKILLS/ABILITIES:

    Strong customer orientation with excellent interpersonal communication skills; attention to detail and appearance; ability to take direction; knowledge of the proper products to use on different surfaces; ability to work quickly and efficiently; neat appearance.

    Core Competencies

    • Job Knowledge • Work Quality / Work Quantity • Customer Focus • Initiative / Decision Making / Judgement • Communication / Active Listening • Accountability / Integrity • Interpersonal Skills / Team Oriented / Collaboration • Emotional Stability / Adaptability • Emotional Intelligence

    WORK ENVIRONMENT / PHYSICAL REQUIREMENTS:

    This job operates in a showroom and office environment. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration, regularly required to talk and hear. This position is very active and requires full range of mobility in upper and lower body; be able to reach overhead; be able to work in various positions, including continuously walking, standing, reaching, pushing, pulling, bending, crouching, kneeling, stooping, crawling, climbing, grasping/griping; and frequently lifting and carrying up to 35 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is occasionally exposed to outside weather conditions.

    Required Experience

    EDUCATION/CERTIFICATION/LICENSURE:

    High school diploma or general education degree (GED) preferred but not required.

    Experience: Prior related experience and or training preferred but not required.

  • Qualifications

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or physical demands required.

    KNOWLEDGE/SKILLS/ABILITIES:

    Strong customer orientation with excellent interpersonal communication skills; attention to detail and appearance; ability to take direction; knowledge of the proper products to use on different surfaces; ability to work quickly and efficiently; neat appearance.

    Core Competencies

    • Job Knowledge • Work Quality / Work Quantity • Customer Focus • Initiative / Decision Making / Judgement • Communication / Active Listening • Accountability / Integrity • Interpersonal Skills / Team Oriented / Collaboration • Emotional Stability / Adaptability • Emotional Intelligence

    WORK ENVIRONMENT / PHYSICAL REQUIREMENTS:

    This job operates in a showroom and office environment. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration, regularly required to talk and hear. This position is very active and requires full range of mobility in upper and lower body; be able to reach overhead; be able to work in various positions, including continuously walking, standing, reaching, pushing, pulling, bending, crouching, kneeling, stooping, crawling, climbing, grasping/griping; and frequently lifting and carrying up to 35 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is occasionally exposed to outside weather conditions.