New Home Specialist - Pardee Homes (Las Vegas)
ESSENTIAL DUTIES AND RESPONSIBILITIES
LOAN INTERVIEWING:
CROSS SELLING:
PROFESSIONALISM: Maintain the highest level of integrity when working with both members and staff. Achieve superior service as defined by Consumer Lending Department Service Standards. Handle difficult members and resolve their complaints or problems in an efficient and tactful manner. Maintain confidentiality of members, co-workers and Credit Union records.
TEAMWORK:
PERSONAL DEVELOPMENT:
EMPLOYEE EMPOWERMENT/OWNERSHIP: Employees are encouraged to take ownership of member interactions and ensure that members receive the highest level of service. As part of the Ownership initiative, employees should take action to refund or waive fees and charges when it is in the best interest of the member and the Credit Union. Authorized to waive fees and charges at the employee''s discretion:
WHILE MANY THINGS HAVE CHANGED THROUGHOUT OUR LONG HISTORY AS A CREDIT UNION, ACTING WITH PURPOSE—WHETHER IT’S SERVING OUR MEMBERS, GIVING BACK TO OUR COMMUNITIES, OR CULTIVATING OUR EMPLOYEES—HAS REMAINED THE FOUNDATION OF WHAT WE DO. BANKING ON PURPOSE EXPLAINS OUR CHARACTER AND MOTIVATION. IT DRIVES OUR DECISION-MAKING, AND IS THE UNDERLYING REASON WHY PEOPLE SHOULD CHOOSE US AS AN EMPLOYER AND FINANCIAL INSTITUTION. BANKING ON PURPOSE IS NOT JUST A TAGLINE—IT IS OUR MISSION AND VISION, BOTH INTERNALLY AND EXTERNALLY.
Required Skills
OTHER JOB QUALIFICATIONS
Required Experience
EDUCATION AND WORK EXPERIENCE REQUIREMENTS
PHYSICAL REQUIREMENTS: To perform this job successfully, the employee must be able to perform each essential job duty satisfactorily. All employees must be able to communicate face to face or through technology with or without reasonable accommodation. Employee will be in an office environment (well-lighted, heated and air-conditioned) typically stationed at a desk or table. Employee will be asked to sit and stand for various increments of time, and to lift/push up 10 lbs. Clerical office duties on various forms of technology are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
SAFE ACT Disclosure
All positions that have lending responsibilities must comply with all requirements under the SAFE ACT, as well as the union’s policies and procedures related to the SAFE ACT. This includes an obligation on the employee’s part to ensure that NMLA registration pertaining to the SAFE ACT is kept current. The employee must notify the credit union within 30 days of any changes that need to be reflected on the NMLS Registry.
EEO Disclosure
Georgia’s Own Credit Union is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Consistent with obligations under federal law, every company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance women, minorities, disabled veterans, special disabled veterans, veterans of the Vietnam era, and other eligible veterans.
OTHER JOB QUALIFICATIONS