POSITION: Construction Administrator
FULLTIME: Temp to Perm
LOCATION: Burbank, CA (onsite)
SCHEDULE: 40-HRS
PAY RANGE: $23-$28/HR
(Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.)

JOB DESCRIPTION:

The Construction Administrator delivers professional and responsive support to both internal teams and external customers. This role supports the Testing team and serves as the primary liaison between clients and the Testing Department. The Administrator oversees daily administrative operations, including coordinating customer communications, maintaining and managing data, processing testing agreements, and preparing reports as required. Key responsibilities include managing and tracking testing orders, assisting with the development and implementation of policies and procedures, overseeing billing functions, and maintaining the service board.

Essential Functions:

• Communicate daily with team members and customers by phone, email, and through the company system.
• Manage time effectively to meet deadlines and keep all assigned tickets updated in the CRM system.
• Help coordinate department work to ensure tasks are completed efficiently and follow company policies.
• Provide administrative support to Account Executives, Lead Testing Technicians, and Department Managers. Assist with testing contracts and renewals to prevent service interruptions.
• Set up new customers, vendors, and subcontractors by collecting required documents and entering accurate information into the CRM system.
• Keep service boards updated so the team always has current and accurate information.
• Help manage the testing schedule by reviewing the calendar, assigning and updating tickets, and communicating schedules to customers and technicians.
• Serve as a primary point of contact for customers. Conduct follow-up calls to ensure services meet agreement terms and quality standards, and identify ways to improve the customer experience.
• Work with billing and collections to support timely communication, assist with documentation or corrections, and record all related activities in the CRM system.

Position Requirements:

• 2+ years of experience in an administrative support role
• Proficient in Microsoft Office and Adobe Acrobat
• High school diploma or equivalent
• Reliable, punctual, and maintains consistent attendance

Physical Demands & Work Environment:

• Ability to make repetitive movements (motions) of the wrists, hands, and/or fingers, daily
• Ability to walk, bend, stoop, hear, and speak, daily
• Move/Transport items weighing 20 pounds, occasionally
• Stand or Sit for long periods (4+ hours), daily
• Work is performed in an office environment

WORKING CONDITIONS:

• May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
• The ability to lift up to 30lbs
• Use of computers and technology

Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.

Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The pay range for this position is listed above. Base pay information is based on market location.
We will consider for employment qualified applicants with arrest and conviction records.
Our range of benefits may include health care and 401(k) savings plans.
For individuals with disabilities who would like to request an accommodation, please email hr@canonrecruiting.com