Job Description

Position: Communications Coordinator

Reports To: Communications Manager

Location: Centre City Tower, Suite 2400, 650 Smithfield Street, Pittsburgh, PA 15222

FLSA Status: Non-Exempt

Salary range begins at: $40,000/year

SUMMARY

As the leader of Pittsburgh/Allegheny County’s public workforce system, Partner4Work ensures that the current and future needs of businesses and job seekers are met. Through innovative initiatives and programs spanning every facet of the workforce, we bridge the gap between people looking for work and companies in need of talent.

The Communications Coordinator will be responsible for assisting in external communications, mainly centered on Partner4Work’s social media channels and digital media. The Communications Coordinator is engaged in all facets of Partner4Work and its programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

SOCIAL MEDIA:

Oversee and support all social media channels of Partner4Work and support P4W’s communications strategy:

• Gather, organize and schedule content to be dispersed on Partner4Work and related social media platforms, including Facebook, Twitter, LinkedIn, Instagram, YouTube, and any new/emerging social media platforms on a need basis;

• Attend events to capture context, photographs, and videos for social media channels;

• Write and edit compelling social media content with the purpose of engaging Partner4Work’s online communities;

• Monitor and participate in online conversations on behalf of the networks to increase outreach and visibility;

• Develop inter-departmental relationships and collaborate with department team members to share assets (e.g. content, images, video) in a timely manner to maintain effective social media coverage;

• Analyze, review, and report on effectiveness of campaigns to maximize results;

• Create compelling content for P4W website through effective and creative written and visual storytelling;

• Assist in website analytic tracking; and

• Monitor and report on new social and digital platforms.

P4W AMBASSADOR:

• Contribute to the development of a supportive and collaborative work environment through active participation in internal collaborations, team, and activities; and

• Provide a high level of customer service for existing and prospective program partners through transparent, accessible, and open dialogue about the organization’s strategy and prospective projects

Education and Experience:

Bachelor’s degree in a field related to marketing, communications and 1-2 years of related experience in marketing, communications, social media coordination; video-editing skills is a plus. A combination of education and experience will also be considered.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent familiarity with social media platforms with demonstrated creativity and efficacy;

• Strong knowledge of social media scheduling tools (Hootsuite, PostPlanner, Buffer, etc.) and social media analytics;

• Understanding of SEO and competency in analyzing web traffic metrics;

• Excellent in sourcing and managing content;

• Familiarity with graphic design programs (Canva and/or Adobe preferred);

• Proficiency in Microsoft Word, Excel, PowerPoint;

• Excellent writing and communication skills;

• Multitasking skills and ability to work with multiple stakeholders and team members;

• Ability to travel and attend events occurring after office hours (8am-5pm).

ADA REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be used to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to write and/or type; and talk or hear. The employee is occasionally required to stand, walk, and bend. The employee may occasionally lift and /or move up to 10 pounds. The work environment characteristics are representative of those an employee encounters in an office environment.

This position description in no way states or implies that these are the only job duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

PARTNER4WORK (TRWIB, INC) PROVIDES EQUAL OPPORTUNITY IN EMPLOYMENT FOR ALL QUALIFIED PERSONS REGARDLESS OF RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, OR VETERAN STATUS. PARTNER4WORK IS AN EEO EMPLOYER.

To Apply: Email a cover letter, resume, three professional references, and salary requirements to employment@partner4work.org . No phone calls please.

Company Description

As the leader of Pittsburgh/Allegheny County's public workforce system, Partner4Work ensures that the current and future needs of businesses and job seekers are met. Through innovative initiatives and programs spanning every facet of the workforce, we bridge the gap between people looking for work and companies in need of talent.