JOB TITLE: SALES PROJECT MANAGEMENT SPECIALIST REPORTS TO: DIRECTOR OF SALES OPERATIONS/VP OF SALES LOCATION: TACORI OFFICE- GLENDALE

MAJOR FUNCTION: This position plans, manages and executes key objectives for the existing and new sales projects such as store events, tradeshows, Brand Ambassador program and sales promotion & incentive programs. The Project Specialist leads and takes ownership of sales projects with guidance from the Sales Leadership team and works directly with Sales, Customer Excellence, Merchandising, Marketing and Logistics teams simultaneously and ensure effective planning, communication, alignment and execution of various projects.

POSITION RESPONSIBILITIES:

STORE EVENT MANAGEMENT

• Lead the internal process of events from planning, communication, execution, follow-up and problem solving as needed.
• Partner with Sales Team and customers to setup Tacori Event types, dates, themes, goals, incentives, etc.
• Continuously create and update the contents and tools to support successful events
• Responsible for working the schedule of all Tacori Event timeline and key dates/milestones.
• Work cross-functionally with the following teams for streamlined event operation & logistical activities from start to finish
  • Merchandising: Oversee Tacori Line management with the team, manage the reservation or request of Tacori Lines from Sales Team to Merchandising Team on time and accurately
  • Shipping: Oversee coordination of product movement to/from the events
  • Marketing: Collaborate to develop creative event marketing assets, ensure the stores are utilizing the event marketing assets and online, complete the event listing on Tacori.com, social media, and other necessary advertising placement.
  • Customer Excellence: Work closely with the team to ensure the event sales orders are entered on time and accurately in the system, create an augmented service experience when stores call Tacori HQ during events
  • Customers (Retail Partners): Work to ensure world-class service is delivered and help to streamline the process of Tacori Line receipt, management & return.
• With Sales Team, evaluate the performance of Tacori Event Director (TED) for each event and continuously identify wins & challenges to improve
• Responsible for tracking, reviewing and finalizing every Tacori Event sales & incentives

BRAND AMBASSADOR PROGRAM

• With Sales Leadership, set the vision & goals to ensure the success of Tacori Brand Ambassador Program
• Continuously collect internal and external feedback, analyze the sales and scorecards, and evaluate the performance of each Brand Ambassador and identify wins & challenges
• Lead the development of Tacori Brand Ambassador Program content every month and collaborate with Marketing Team to create the innovative and value- added assets
• Clearly and consistently communicate the schedules with deadlines, expectations and deliverables with the Brand Ambassadors, Sales Team, and vendors to ensure streamlined execution of the program
• Track sales, collect the sales reports and verify the scorecards to pay out the Brand Ambassador rewards on time and accurately every month
• Work with Accounting Team to provide any supporting documents for payouts, rewards, exceptions, etc.

TRADESHOW MANAGEMENT

• Support in executing tradeshow logistics, customer appointments, booth layout, merchandising, set up and support as needed.
• Work cross-functionally to support completion of Tacori Lookbook and new production introduction materials.

SALES PROMOTION & INCENTIVE MANAGEMENT

• Lead the administrative function to build the SOP documents and track the performance of sales promotion and incentive programs
• Responsible to accurately and promptly collect and verify the sales data to measure the success of each sales promotion & incentive program
• Work closely with Sales and Accounting Teams to pay out any incentives/rewards to the customers and deliver a world-class service to the customers
• Report the sales promotion and incentive program performance according to the KPI's & metrics to Sales Leadership Team and authorized retail partners as needed
• Support Sales Team with various reports and help trouble-shooting for Tacori Rewards program in place
• Create the e-newsletters internally and externally to communicate all sales initiatives to Team Tacori and customers.

REQUIRED SKILL SETS:

• Budget Management (must be confident in working with numbers)
• Timeline Management (must be deadline oriented)
• Must Have Strong Administrative Experiences and Skills
• Cross-Functional Leadership Skills
• Strong Verbal & Written Communication Skills
• Exceptionally Organized & Detail-Oriented
• Independent and Self-Starter with Little Direction
• Proactive Mindset
• Team Player
• Project Management Certificate or Experiences Preferred
• Must be excellent in Microsoft PowerPoint, Excel, Word and Outlook
• Experience with Canva, Illustrator, Photoshop is a plus
• Prior experience in ERP- Microsoft Navision is preferred