REPORTS TO: DIAMOND ROOM MANAGER

LOCATION:  TACORI OFFICE

FLSA STATUS: NON EXEMPT

SCHEDULED HOURS: AS NEEDED

MAIN FUNCTION:

Responsible to pull inventory from stock to fulfill work order requirements to meet demand requirements. This includes the process of counting, weighing and verifying stones against work order detail requirements.

POSITION RESPONSIBILITES:

• Proactively sort, select and bag diamonds and colored stones as appropriate for upcoming shipping dates and ensure total weight, size, matching (when appropriate) closely align with job specifications.
• Use instruments & scales to verify accuracy of stones.
• Report all discrepancies to Management immediately.
• Data entry into program/ inventory of diamonds
• As requested by Management, assist with various projects and tasks.
• Receive and fulfill jobs from manufacturing in priority order.
• Track all jobs via Navision.
• Maintain a separate inventory of all stones (used/fulfilled, breakage, returns, repairs, etc)
• Support Customer Excellence team with technical questions and diamond codes
• Expedite fulfilled orders to Flawless for setting
• Verifies invoices and inventory received is accurate

SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent written and verbal communication skills
• Demonstrated planning acumen
• Problem analysis and problem-solving
• Ability to work within a team environment
• Demonstrate both flexibility and innovation.
• Ability to work independently
• Organized with time management skills; excellent with coordinating timelines and delivering on multiple deadlines
• Detail-oriented, process-oriented, and able to handle multiple tasks at once; Ability to handle multiple and competing projects

EDUCATION & EXPERIENCE:

• Required:  High School Diploma. 
• Gemology Education preferred
• Proficiency in MS Office
• Technical knowledge in Navision a plus
•   5+ years related experience